Farmers Insurance Commercial Strategic Manager in Woodland Hills, California
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Senior level analytical & strategic role with broad responsibilities over multiple strategic functions including, billing, payments, and various strategic initiatives within Commercial Operations. Provides business analytics and problem resolution alternatives aimed at the improvement of service, efficiency and quality.
Essential Job Functions
Serves as the Business Insurance Epic Owner for the Enterprise Payment Strategy project, and this involves developing and maintaining a strategic vision for Commercial Billing and Payments and other deliverables, and serving as the primary subject matter expert for the assigned process. This responsibility includes working directly with business partners in Commercial to ensure each deliverable is serving our business partners needs and evolving with the business. Plays a subject matter expert and/or steering role in strategic projects and initiatives, either independently or as part of a cross-functional team. Serves as project coordinator to direct efforts related to that initiative within the team. Manages assigned personnel, and/or serves as a primary contact liaison for Commercial Operations with other business functions serving as an informal leader. Provides ad hoc analysis within function to executive level audience and offers highly detailed, proactive analysis for standardized processes. This involves simplifying often complex material into presentations that can be readily understood and acted upon by an executive audience. Analyzes and delivers reports, analytics, or other deliverables within defined delivery periods as well as on an ad hoc basis. Validities process assumption information by reviewing available metrics, observing processes, and interacting directly with key stakeholders and front line employees. Performs other functions as assigned
High school diploma or equivalent required. Bachelor’s degree preferred.
At least 3 years of experience in a performance reporting, workforce management, or other equivalent analysis role required. At least one year of experience in an insurance environment required, commercial insurance experience highly preferred. Project Management experience preferred
Special Skill Requirement
Extensive experience implementing and maintaining electronic bill presentment and payment systems, preferably Payments. Demonstrate exceptional verbal and written communication skills. The ability to work independently and possess strong organizational skills.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Job: *Strategic Management & Administration
Organization: *Farmers Insurance
Title: Commercial Strategic Manager
Location: California-Woodland Hills
Requisition ID: 190007E5