Farmers Insurance Commissions System Operations SME in Woodland Hills, California
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This is an exciting time to join the Data Team in the Farmers CDO (Chief Data Officer) Organization, where we work on high-profile and high-impact cross-functional projects that are very rewarding. The ideal candidate will support the Agency Commission Calculation & Reporting Team in the areas of solution design and ongoing support.
Consider joining our team if you are passionate about Data, enjoy problem solving, and working with like-minded IT and business professionals.
Want to learn more about our culture & opportunities? Check outfarmers.com/careersand be sure to follow us onLinkedIn!
Provides expertise in the design and functionality of business applications; Understands customers’ business processes and products and how best they can be supported by the application systems; Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; Performs quality review checks on project deliverables; Validates suppliers estimates; Performs impact analysis of application changes across various components, holding an end-to-end view of the system; Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality; Specifies / recommends integration and parallel testing criteria; Supports the implementation activities, troubleshooting system environmental issues, as required.
Essential Job Functions
- Ensures Commission Calculation and Reporting applications are operating efficiently.
- Plans Production data loads and verifies completion timeliness and accuracy.
- Handles Production incidents by leading impact and resolution analysis with various teams.
- Supports root cause documentation and implements lessons learned.
- Liaises with business stakeholders to understand requirements / pain points and comes up with solution recommendations.
- Supports application deployment activities and troubleshoots any environmental issues.
- Recommends enhancements to existing processes to increase efficiency.
Documents and maintains documentation of key operational / deployment processes.
Education Requirements: High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.
Minimum 2-3 years of experience in IT application development, operations support, or a similar role.
- Experience with Mainframe programs – able to read, understand, and execute.
- Experience independently managing multiple concurrent assignments.
- Experience with MS Office (Excel, Word, PowerPoint).
- Detail oriented, quick learner, self-starter.
- Strong oral and written communication skills.
Ability to articulate technical issues, root cause, and remediation plans in layman’s terms.
- Special Skill Requirement *
Experience in a P&C Insurance organization, preferred.
- Experience with IBM Mainframe applications, IBM Cognos ICM (aka Varicent), or similar incentive compensation management (ICM) tools, preferred.
- Experience working with SSIS, SQL Server, Harvest, GitHub, CA-7 Scheduler, and Java web applications, preferred.
/ Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. /
Job: *Information Technology
Organization: *Farmers Insurance
Title: Commissions System Operations SME
Location: California-Woodland Hills
Requisition ID: 19000830