IBM Disaster Recovery Coordinator in WROCLAW, Poland
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Currently we are looking for the Disaster Recovery Coordinator .
On this position you are responsible for maintaining the ongoing recovery capability within the company to match agreed needs, requirements and timescales of the business. The Disaster Recovery Coordinator executes the IT Service Continuity Management process and is responsible for day-to-day management, quality and integrity of the ITSCM process execution. The Disaster Recovery Coordinator schedules, plans, coordinates, manages and documents ITSC tests with the responsible delivery centers and the involved customer and 3rd party providers. This is to make sure that the ITSC Plans are executable, the recovery objectives are reachable and any possible inconsistencies in the documents are recognized and corrected.
The desired DR Coordinator personal characteristics are :
Good communication capabilities
Good coordinating skills
Ability to organize and reach across organizational entities
Ability to achieve/sustain account quality, service commitments, documentation standards, compliance and audit readiness
Required Technical and Professional Expertise
ITIL Foundation level
Applied knowledge and understanding of the serviced technical environment
Applied knowledge and understanding of the business continuity and risk management area (e.g. ISO22301 – Business Continuity Management)
Applied knowledge and understanding of the respective ITIL process within a commercial environment
Demonstrate relevant IT experience within IBM or external, e.g. Customer facing roles, IT Management, Project Management.
Account / Service Governance
Project Management skills (ability to plan, organize and coordinate the testing of recovery procedures)
Appreciation of contracts construction and terminology
Appreciation of financial and business controls operations
Preferred Tech and Prof Experience
ITIL Intermediate level: Service Design module
Experience of delivering within a Service Management environment
Experience within Strategic Outsourcing
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.