Hilton Laundry Supervisor 洗衣房主管 in Wuhan, China
A Laundry Supervisor with Hilton Hotels and Resorts is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.
What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brandﾒs reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because itﾒs with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor would also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage overall daily operations of the Laundry Department
- Ensure quality controls are in place for all laundry processes, rejecting any exceptions
- maintain cleanliness of the laundry area
- Train, develop, and appraise the laundry team
- Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
- Carry out stock takes
- Ensure par stocks are maintained
- Take receipt of stock and ensure safe storage
- Manage customer service issues quickly and effectively
- Oversee the issuing of linen via a requisition system
- Ensure team members adhere to all Health and Safety Regulations
- Carry out any other reasonable task set by the hotelﾒs management
What are we looking for?
A Laundry Supervisor serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good organisational and planning skills
- Good communication skills
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous hotel or leisure sector experience
- Previous experience at Supervisory level
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.
- More than 500 locations and nearly 200,000 rooms across six continents
- Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guestrooms
- Flagship brand of Hilton Worldwide with properties in more than 77 countries
- More than 70 world-class resorts and more nearly 200 full-service spas
- Harris Poll EquiTrendﾮ, Brand of the Year - Full Service Hotel for 2010 and 2011
- Number one global brand awareness in the hospitality industry
Job: Housekeeping and Laundry
Title: Laundry Supervisor 洗衣房主管
Requisition ID: HOT02T8U