Travelers Senior Risk Control Consultant / Large Account Service Coordinator in Wyomissing, Pennsylvania
Senior Risk Control Consultant / Large Account Service Coordinator
Primary Job Duties & Responsibilities:
Partnering and having joint ownership with Underwriting to select, retain, and grow a profitable book of business.
Building and maintaining productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
Develop impactful plans for services to be delivered and appropriate resources to be used.
Writing customer service letters that communicate a clear understanding of opportunities and effectively articulate impactful service goals.
Discovering and evaluating customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
Staying current with technical subject matters, regulatory environment and emerging issues.
Creating a valued customer experience through each assessment and service encounter.
Other duties as assigned.
Job Opening ID:
Environmental Exposure to Excess Noise (Occasionally) Exposure to Dirt, Dust, Fumes, Smoke, Gases, or Other Irritating Substances (Occasionally) Exposure to Variable Weather Conditions (Frequently) Operate or work around moving machinery (Frequently) Other Travel (Varies with Territory Geography)
Equal Employment Opportunity Statement:
Travelers is an equal opportunity employer.
Job Specific & Technical Skills & Competencies:
Technical aptitude, detail oriented. Superior communication skills - both written and verbal. Ability to quickly establish credibility and rapport with all others. Experience working in a collaborative environment. Critical thinking skills. Influencing skills that effectively drive business needs. Negotiating change to achieve optimal outcomes. Ability to give and receive coaching and feedback.
We have an exciting opportunity within Risk Control for a Senior Risk Control Consultant/Large Account Service Coordinator. The position requires strong consultation and technical skills to identify, coordinate and deliver impactful risk control services, among all lines of commercial insurances. You will work closely with our underwriting partners in Eastern Pennsylvania and New Jersey to provide services that improve and retain profitable business. This is a high visibility role and offers the candidate to make a difference within in our collaborative culture.
Reporting to the Regional Field Director, this position will have the primary responsibility of managing and coordinating Risk Control services to large Middle Market commercial accounts. They will need to evaluate how a company identifies and manages their inherent risk factors. Additionally they are expected to differentiate the account from others in similar classes of business. In this role the consultant will be working with our larger, more complex and all lines accounts, and will work to develop and execute upon Risk Control service plans that address customer needs.
Education, Work Experience & Knowledge:
Insurance industry acumen. Graduate degree in related field preferred.
Sitting (can stand at will) (Frequently) Standing (Frequently) Climb ladders and stairs and transition to access building roof areas and multi-story buildings. (Frequently) Use of Keyboards, Sporadic 10-Key (Frequently) Driving (Daily) Walking on surfaces that are uneven, wet, icy, and somewhat unstable. (Frequently) Climbing unprotected heights (ladder, rooftop, stairs, loading dock) (Frequently)
Undergraduate degree in environmental health and safety, engineering, construction management, basic sciences and related technical fields required . 8+ years of experience in risk control or safety related positions in industries such as construction, manufacturing, or military required . Valid drivers license required . Must have or be able to attain appropriate certification to meet specific state requirements where applicable.
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Licensing or Certificates:
Recognized relevant certifications (such as ASP, CSP, ARM, CFPS)
Blue Bell - Pennsylvania - United States
Morristown - New Jersey - United States, Wyomissing - Pennsylvania - United States
We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.