Front End Development Manager

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As Communications Front End Development Manager, you’ll be part of a highly skilled group of marketing technologists who are responsible for the development of our customer-facing direct marketing communications.

In this dynamic role, you'll partner with our customer acquisition, base management and transactional teams to support communications initiatives for our home and mobile businesses. You’ll help deliver messaging that provides awareness of products, updates on services and offers, and confirmations to customers regarding recent transactions and account changes. Your efforts will inspire customer loyalty, grow Verizon's revenue, and enhance the overall customer experience - by developing highly personalized customer communications that deliver more than 10 billion touches annually via email, text messaging, push messaging, in-app messaging, and targeted direct mail (via next generation HTML-based, digital printing technology).

With your unique blend of marketing and technical experience, you’ll partner with the campaign management teams to successfully deliver your own front-end development projects to the desired customer experience, but you’ll also serve as a consultative subject matter expert who’s able to advise, assist and mentor others in their own work.

• Understand and facilitate industry best practices related to customer-facing communications development.
• Leverage wireframes, designs, and components to transform business requirements into conceptual and logical communications solutions using HTML, CSS, and Javascript.
• Advise and work with marketing teams and other stakeholders to address communications platform capability gaps; develop and arbitrate solutions for successful communications delivery.
• Architect and design new components and/or content fragments to support new business requirements.
• Assess risk and impact on the existing systems that may arise due to any requirement or functional change.
• Triage, manage and prevent defects in existing and new logical emails solutions.
• Contribute to innovations that enhance capabilities or increase productivity within the AEM ecosystem.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Six or more years of development experience using current HTML/CSS standards.
• Three or more years in a team setting/environment.
• Experience in the following languages: HTML, CSS, and JavaScript.
• Experience with AEM 6.3/6.5 building blocks such as the following: templates, components, dispatcher, Sling models, and workflow.
• Experience building emails and web pages in a CMS environment.
• Experience with project management tools such as Jira.
• Willingness to travel.

Even better if you have one or more of the following:

• Bachelor's degree in an IT-related discipline preferred.
• Excellent verbal and written communication skills.
• AEM Certification.
• Excellent organizational and time management skills.
• Ability to work independently on multiple tasks.
• Ability to communicate clearly and display a high level of professionalism.
• Ability to work with internal / external teams and business stakeholders.
• Experience with XML, JSON, Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework, EJS, and DAM.
• Experience with personalization and targeting tools.
• Experience working with content management systems or software.
• Experience with the Adobe suite of communications products.
• Knowledge of the Apache Dispatcher and how it works.
• Experience with AEM Experience Fragments.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.