Learning & Development Manager

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

In this position, you will have the opportunity to help shape solutions that grow and improve our business through the development of its leaders. You understand the industry we’re in, our business strategy and where Verizon is going, where leadership capability needs are headed and you know what resonates with adult learners. You lead with a collaborative approach, working with internal and external partners to bring world-class, high-impact learning solutions that develop our pipeline of leaders as a competitive advantage for the future of Verizon.

• Collaborating with partners to determine learning needs and the best delivery approach.
• Building innovative learning solutions for top talent and executive development.
• Handling projects to build effective leadership development solutions on time and on budget.
• Evaluating program efficiency and continuously improving our solutions.
• Providing regular updates to senior leadership on progress and results achieved.
• Gather and analyze quantitative and qualitative data to identify needs and monitor the effectiveness of learning solutions and/or programs.
• This position has high visibility to executive leadership and will be responsible to share progress reports and ultimately results – especially focused on Impact/ROI.

**This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.**

** This position can be located in other valid Verizon corporate office domestic locations.**

What we’re looking for...

You’re energized by discovering the best new learning approaches and applying them to create engaging learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from leading projects to meet key learning objectives and then seeing the impact of strong learning programs on the performance of the business.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Instructional Design experience.
• Willingness to travel.

Even better if you have one or more of the following:

• A degree.
• Knowledge of adult learning principles, design and delivery of leadership development solutions.
• Demonstrated responsibility for full body of work – from idea generation to follow through
• Demonstrated experience managing multiple projects
• Prior experience with leadership development.
• Prior experience with talent management.
• Demonstrated experience of building and maintaining strong relationships.
• Ability to solve complex problems using expertise in learning and development, company processes, procedures and business knowledge.
• Collaborated with HR professionals and their business clients.
• Led projects effectively balancing timeliness and quality in a fast-paced environment.

Notice(s)

Verizon will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).