Business System Specialist - SAP Time Management

COVID-19 Vaccination Requirement:

Pursuant to the Government of Canada's mandate that all federally-regulated employers require their employees to be fully vaccinated against COVID-19, CP requires all prospective employees to confirm their vaccination status, as part of the hiring process and as a condition of continued employment.

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Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit cpr.ca to see the rail advantages of CP.

PURPOSE OF THE POSITION

Located in Calgary, reporting to the Manager HR Applications, the Business Systems Specialist will gather requirements, analyze, design, estimate the work effort, prioritize tasks, build, test, implement and maintain the required functionality in support of business processes and procedures.

To achieve this you will possess a post-secondary education (degree or diploma) in Computer Science or related experience. In addition, you will have a minimum of 7 years related experience, including systems/applications development and support, business systems analysis, systems project management, of which 1 to 5+ years’ experience is directly related to implementation and support of SAP Enterprise systems, specifically HR Application with concentration on SAP Time Management.

The Business Systems Specialist is accountable for gathering, understanding and documenting business processes, requirements and specifications needed to recommend and implement a HR Applications solution that will enable the organization to achieve its goals.

POSITION ACCOUNTABILITIES

Support

• Maintaining and supporting CP’s SAP ECC Time Management system;
• Create and execute work plan for developing new or enhancements of existing Functionalities based on HR Business partners needs in the SAP Time Management System or related modules;
• Using CP's issue management system, manage problems and change requests related to SAP Management Systems including documenting resolution information;
• Providing SAP Time Management system problem resolution assistance and support to various departments including but not limited to SAP ECC 6.0 footprint;
• Creating and/or updating SAP Time Management system configuration and business process procedures documentation;
• Analyzing, developing, testing and implementing enhancements and upgrades for HR applications;
• Managing SAP Online Support System notes and transports in the area of SAP Human Capital Management (HCM);
• Assisting in developing detailed test plans and scripts; and working with other functional teams to ensure that continued effective integration of SAP, Controlling (CO), Sales and distribution (SD), Plant Maintenance (PM), Human Resources (HR), Project Systems (PS), Business Intelligence (BI) as well as other non-SAP systems is achieved.

Projects

• Assessing business and application requirements;
• Apply a variety of techniques to elicit and gather business and user requirements from stakeholders. Understand business issues and opportunities. Analyze and define both the “As Is” and “To Be” business processes and perform a gap analysis;
• Coordinate diverse groups who contribute to business requirements and build consensus for requirements across the various user groups;
• Capture and document non-functional requirements that are important to the user community (i.e. usability, learnability, reliability). Liaise with architecture to ensure other non-functional requirements are considered (i.e. security, compatibility, maintainability);
• Driving the development of functional and system specifications;
• Conducting fit/gap analysis and business process modeling;
• Develop diagrams and models (use case, activity diagram, business process models, etc.) and clearly document functional requirements and business rules to describe what the system, process, or product/service must do in order to fulfill the business and user requirements;
• Configuring the software to business requirements;
• Developing and executing tests to confirm the functionality;
• Support the development of the test strategy and test plans. Ensure traceability of requirements back to business need as well as through to solution and testing. Validate the solution meets the business need and verify it conforms to specifications;
• Creating necessary documentation and delivering knowledge transfer sessions;
• Communicating in a team environment;
• Communicate requirements for changes to business processes, policies and information systems to technical teams designing and implementing the solution. Assist with creating user guides and training.

POSITION REQUIREMENTS

• University Degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration or equivalent practical experience;
• 7+ years of pure Functional Analysis experience with increasing degrees of responsibility;
• Proven strong communication skills - both written and oral - with technical or non-technical staff and with management;
• Excellent understanding of SAP HCM sub-modules and the integration between various non HR SAP modules;
• Fundamental knowledge of railway operations and processes an asset;
• Understanding of the IT organization’s processes, systems and capabilities;
• 7+ years of practical experience with using a wide variety of techniques to elicit requirements (i.e. Research, Verbal protocols, Focus groups, Brainstorming, Interviews, Questionnaires, Prototyping, etc.) and in using a variety of models/diagrams/documents to capture, document and interpret requirements;
• Strong problem solving skill-set;
• Good organizational, planning and time management skills;
• Attention to detail and quality;
• Expertise in facilitation, negotiation, gaining consensus and managing conflict of diverse stakeholder groups;
• Appreciation and understanding of how to deal with different cultural values and sensitivities and how to work in a virtual work environment;
• Team player, skilled in working in a highly collaborative manner;
• Ability to manage client expectations and negotiate win-win solutions.

WHAT CP HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy

ADDITIONAL INFORMATION:

As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

• Criminal history check
• Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").