Processing Center Representative 1

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

We have multiple Processing Center Representative openings. Office Locations: Phoenix Arizona, or Dallas, Texas.

As a Customer Service Representative (Processing Service Representative), you will be part of a diverse team accountable for processing customer accounts and contributing to the achievement of team, branch and corporate goals related to profit, growth, renewal, retention, rate, exposure, service and producer/client relations. The main function of a Customer Service Representative (Processing Service Representative) is to issue insurance policies for their line of business within a fast-paced, deadline-oriented environment. Technical skills include rate, quote, book, and issue insurance policies.

Job Responsibilities include:

• Processing assigned work orders according to defined workflows and guidelines to deliver a quality product and internal customer service.
• Ability to balance both quality and productivity expectations within a high-volume transactional work environment to meet business inventory demands.
• Ensure that all policy documentation is complete, accurate, and complies with company policy.

Skills:

• Excellent written and verbal communication.
• Strong attention to detail. Ability to handle a high volume of work in a fast-paced, deadline-oriented environment.
• Proven desk and time management with multi-tasking and prioritizing.
• Effectively follow workflow and assess information to make sound decision. Basic computer skills including Microsoft Office.

Education:

• High school diploma or GED required.
• 0-2 years’ experience required.
• Prior insurance and/or customer service experience a plus.