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Job Details


American Water Works Co Inc

Lab Administrative Services Specialist

Clerical and Administrative

Administrative Assistant

No

Belleville, Illinois, United States

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

Primary Role

The Lab Administrative Services Specialist will join the team in performing all functions within the department; coordinating the sampling workflow, generating and processing lab analysis reports and electronic deliverables (EDD), serving as project management and point of contact for internal and external commercial customers, managing utility compliance sample schedule database and more.

Key Accountabilities

  • Coordinate receiving process for compliance samples to include verification of sample integrity of analysis.
  • Identify issues requiring client notification.
  • Manage sample log in process using Laboratory Information Management
  • System (LIMS). Coordinate sample kit shipping process.
  • Manage sample kit inventory, bottles and supplies.
  • Oversee sample preservation for analysis within method required holding times.
  • Generate and process lab analysis reports.
  • Generate analytical reports and electronic data upload to Federal and/or Sate regulatory agencies.
  • Identify issues requiring client notifications to include follow up.
  • Manage state/federal compliance sample schedule database.
  • Provide customer service to internal and external clients.
  • Track sample status, create invoices, and manage aging receivables.
  • Manage other related department or facility functions as needed.
  • Coordinate special kit requests and other specific process/procedures defined for clients.
  • Perform additional tasks to ensure lab functionality as required.

Knowledge/Skills

  • Advanced working knowledge of Microsoft Excel and Word required.
  • Knowledge of chemistry (chemical names) and testing methods.
  • Working knowledge of LIM system required.
  • Preferred previous experience in environmental quality standards, procedures and chemical names.

Experience/Education

  • Two (2) years in a laboratory or industrial environment.
  • High School diploma or equivalent required.
  • Some college courses in chemistry or science related preferred.

Competencies

Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.