Field Service Representative

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. Our Engineering Service & Systems Division is seeking a Field Service Representative to join our team in Pleasanton, CA!

The expected annual salary range for this role is $70,200 - $102,960 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Work on assigned projects for electrical equipment

• Deliver technical solutions to customers

• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations

• Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design

Team Benefits:

• Guaranteed 40-hour base pay

• OT, DT, and travel premiums for extended trips

• Mentorship and safety training

• 40 hours of annual technical training

• Career growth in various electrical equipment areas

• Company vehicle, toolkit, and phone

• Tuition assistance for ongoing learning

• Leads program with bonus pay

• Rewards for achievements and customer satisfaction

• Opportunities across 32 service branches

• Diverse customer interactions on impactful projects

• Exposure to various industries – data centers, power plants, stadiums, universities, hospitals, mining facilities, national monuments, breweries, etc.

• Prepares you for technical and leadership roles at Eaton

Qualifications:

Basic Qualifications

• High School Diploma/GED or higher

• Must be able to work in the US without corporate sponsorship

• No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

• Must have a valid and unrestricted driver's license and must be able to pass a Motor Vehicle Record (MVR) check

Preferred Qualifications

• Bachelor’s degree in Engineering from an accredited institution

• Electrical or General Contractor’s License

• Professional Engineering License

• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems 

• Experience performing power quality measurements, troubleshooting, analysis as well as protective relays

• NICET/NETA certification

Eaton-Wide Benefits

We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

• Health, Dental, Vision & Wellness programs

• Retirement savings programs

• Competitive compensation packages to reward skills and performance

• Charitable donation matching (U.S., Canada, Puerto Rico)

Position Success Criteria:

• Strong computer skills

• Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

• Practices electrical safety measures

• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance

• Ability to obtain and maintain a valid TWIC card

• Proficient with hand and power tools for equipment assembly

• Strong problem-solving and logical thinking skills

• Works well under time constraints and in stressful situations

• Explain technical problems and solutions

• Collaborates effectively with the team to meet project deadlines

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We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-[Register to View] to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.eaton.com/content/dam/eaton/company/careers/US%20Benefits%20updated%2010.24.22.pdf) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.