Job Details
Leidos
Field Service Engineer
Description
Job Description:
Are you looking to continue your IT career in Asia? If so....
Leidos has an excellent opportunity for an experienced Field Service Engineer to work in the Camp Zama, Japan area with responsibility for various locations within Japan, Diego Garcia, and Singapore.
***This position is expected to be a short term opportunity to support the customer and *may* have the possibility of leading to a longer term follow-on opportunity. ***
PROGRAM SUMMARY:
This is an opportunity to use your Information Technology experience helping the Radio Frequency In-Transit Visibility (RF-ITV IV) Program. In this mission we support the US Army, Program Executive Office Enterprise Information System (PEO EIS) Automated Movement and Identification Solutions (AMIS) in maintaining and expanding the technological infrastructure, the largest in the world, which provides in-transit tracking of military cargo as it moves through the Defense Transportation System (DTS).
PRIMARY RESPONSIBILITIES:
•Performance of site surveys gathering RFID business process information, photos, diagram; Installation, upgrade and/or replacement of RFID hardware and software to include Field Data Units (FDUs), fixed or handheld interrogators, Iridium modems, and various versions of RFID Read and Write software, etc.
•Serve as a Radio Frequency Identification (RFID) consultant and technical duty expert assigned to USARPAC Japan.
•Monitor and maintain an Operational Readiness Rate (OR) at 95% or above for active FDU and interrogator configurations or a daily basis.
•Use of tools such as the In-Transit Visibility (ITV) Servers, Integrated Support System (ISS) and the daily ITV reports.
•Support calls and emails relating to RFID field issues.
•Troubleshoot FDU computers and RFID hardware/software problems as well as communications issues with include LAN/WAN, phone line and Iridium.
•Ensure applicable Information Assurance Vulnerability Alerts (IAVA) security patches are implement at documented.
•Secure and account for government furnished equipment.
•Configure FDUs with a standard baseline that includes an operating system, application software, hardware and appropriate security programs.
•Perform quarterly site maintenance visits.
•Use remote management software to remotely manage and resolve system issues, visit the site if remote efforts fail.
•Provide training on RFID hardware and software to soldiers and civilians when necessary.
•Provide RFID support for military exercise when necessary.
•Beta Test RFID equipment and software.
REQUIRED EXPERIENCE and SKILLS:
•Bachelors’ Degree with 4 years of applicable experience; additional years of experience will be accepted in lieu of degree.
•Current driver’s license, own vehicle and able to drive continuously for up to four hours.
•Must be able to climb a ladder or ascend at least 25 feet in a lift (bucket) truck.
•Possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software.
•Must possess at least a DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification.
•Possess knowledge of Microsoft Office Suite, Remote Management Software, Windows 7 and 10 and Antivirus Software.
CLEARANCE REQUIREMENTS:
•Must have an active DoD Secret security clearance.
PREFERRED QUALIFICATIONS:
•Prior experience installing, upgrading and/or replacing RFID hardware and software to include Field Data Units (FDUs), fixed and handheld interrogators, Iridium modems, and various versions of RFID Read and Write software.
•Familiarity with TIPS Read/Write and Savi SmartChain site Manager software.
•Familiarity with the Serena Business Manager software.
RF-ITV
External Referral Eligible