Senior Service Engineer

COVID-19 vaccination requirements

Stryker is driven to work together with our customers to make healthcare better. In order to fulfill our commitment as a federal contractor, while focusing on the health and safety of our employees and those that we serve, Stryker is encouraging US employees as well as all new US employees joining our company to be fully vaccinated against COVID-19. Today or in the future, vaccination may be a requirement based on the essential functions of the specific role or applicable regulations. Please refer to our COVID-19 Vaccination Requirements FAQs page for current vaccination and/or reasonable accommodation requirements and timelines.

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Why engineering at Stryker?

At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development.

Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team: https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team

Who we want:

• Motivated product launchers. Engineers who bring strategic direction and drive for execution to ensure products are developed and launched with precision.
• Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

• Curious learners. Engineers who seek out cutting-edge research and information to expand and enhance their ability to design medical devices.

What You will do:

• Represent service operations in cross functional programs, provide direction and observations on internal customer objectives as they involve service operations.
• Use Systems engineering principles as it applies to medical device development from concept phase to final design and commercial release
• Create and refine process specifications and standards definition.
• Developing test protocols/procedures, collecting and analyzing data, and creating detailed reports & implement complex concepts
• Support the evaluation and implementation of new technologies
• Integrate processes and standards for new product and business functions
• Independently Integrate and administer development tools including required validation
• Support training and mentoring activities regarding established engineering best practices, maintenance, improvement, design principles, architectural concepts, processes, and tools
• Work with core team to determine project schedules and time commitments of self and other functional project team members and be able to clearly communicate status of assignments to project management.
• Investigate novel problems & Design and implement solutions to address identified problems
• Work under supervision with surgeon customers in a user setting, clearly communicate design goals and incorporate feedback into designs
• Participate in, solicit feedback and document reports as needed on cadaveric evaluations
• Identify plan, manage, and implement continuous improvements for the Commercial Organization. Including but not limited to repair expansion, global expansion, cost/time saving opportunity, improved customer experience, etc.

What you will need:

• Be detail oriented with strong written, verbal, interpersonal, and organizational skills.
• Use of Software Tools preferably MS Suite (i.e., MiniTab, MathLab, Excel, etc) for statistical and business analysis.
• Experience with PCB designing, circuitry or actuator preferred
• Knowledge or experience on use of risk management practices applied to medical device development preferred
• Subject matter expert for Commercial Support group (Depot Service, Customer Service, Field Service, etc) on any matters regarding business processes, repair/technical procedures, new product development, and the RIO Robotic System & Associated Instrumentation preferred

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com