Package consultant SAP CX Sales & Service IBM Italia

IntroductionAs a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.Your Role and ResponsibilitiesDesign solutions for implementing SAP CX suite, specifically on Sales & Service components according to business requirementsResponsible for translating business requirements into functional specsDesign, build, test and deploy complex SAP solutionsProvides SAP Customer Experience functional expertise with the requirements, configuration and capabilities of SAP. Location Milano , romaRequired Technical and Professional Expertise4+ years experience in hands-on full lifecycle SAP CX Sales and Service implementationsProven knowledge and experience on SAP SD (preferably SAP S/4HANA) to guarantee integrated processes between SAP CX Sales and Service and SAP S/4HANA backendExperience in defining business process and system design fulfilling customer requirementsProven experience in complex projects in multiple industry sectorsProven experience of communication with all levels of client staff and across various stakeholder groupsEnglish: FluentPreferred Technical and Professional ExpertiseSAP S/4HANA SDAbout Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.