Quality Engineering Manager

Eaton's Fuel and Motion Control Systems Division of the Aerospace Group is currently seeking a Quality Engineering Manager to join our team. This is based at our Jackson, MS office. Relocation within the United States is provided for this opportunity.

Position Overview:

The Jackson facility has approximately 500 employees and is a leader in the design, development, manufacture and delivery of Aerospace hydraulic components, systems and services to the global aftermarket and OEM markets.

The Quality Engineering Manager, will be responsible for interacting with customers and regulatory personnel regarding Quality Management System compliance to regulatory and customer requirements; Quality support of New Programs including proposal review, Quality requirements, hardware conformity, etc.; managing Supplier Quality including proper identification and communication of supplier nonconformances, RCCA for supplier nonconformances and supplier Quality audits / assessments, as well as providing FAA-approved Inspection and Signatory coverage for repairs, spares, and new production shipments requiring conformity certification.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In this function you will:

• Provide strategic direction and leadership to the New Program Quality Engineers and Supplier Quality Engineers to drive proper implementation of New Programs and improve supplier performance.
• Implement, monitor, and develop actions related to key metrics of Supplier DPPM, Supplier Corrective Action Responsiveness, and reductions in supplier generated Material Requests (MR).
• Perform supplier audits/assessments to the requirements of the required Quality Management System [i.e., ISO 9001, AS9100, Eaton Quality System (EQS)]. Determine areas where corrective actions should be issued.
• Analyzes data to determine performance level of suppliers. Determine areas where supplier improvements are needed and drive actions.
• Assure the development, publication, and maintenance of quality assurance procedures that contribute to the production of products that conform to customer requirements.
• Work with resident government and/or customer quality personnel to interpret or reach agreement on procedures and performance of equipment. Ensure compliance with government regulations, including Government Property Management, per contract requirements.
• Recommend and enforce inspection and quality system policies and procedures within the facility. Work closely with other departments to alleviate quality problems related to procurement, processing, and design. Develop and recommend inspection and sampling techniques.
• Maintain and coordinate customer approval of Material Review Board representatives and procedures.
• Plan, schedule, and direct professional support from all business functions for quality audits.
• Analyze, review, and recommend responses to customer quality requirements contained in contracts, purchase orders and specifications, including comments, alternate requirements or cost data on requirements deemed unsatisfactory.
• Chair the Internal Audit Team and provide expertise regarding the scheduling of Internal Audits, Auditor training, reporting requirements and corrective action verification techniques.
• Administer the Product Audit process including the selection of audit personnel and products to be audited, performance of audits, audit reporting and corrective action follow-up as required.
• Manage Corrective Action processes, including Preventive Actions.
• Oversee the Software Quality Assurance Program to include support for the various computerized business systems, configuration management and automated test stand program software as it relates to test stand certification and calibration.
• Support the activities of FAA Parts Manufacturing Approval Program, MRB System coordination and related training activities.
• Direct the implementation and maintenance of the Quality System to assure compliance and continued certification to AS9100, EQS and regulatory requirements.
• Support the FAA Aftermarket Repair Station

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Basic Requirements:

• Bachelor’s Degree from an accredited school in business or a technical discipline.
• Three years of experience in a manufacturing environment in quality, design engineering or quality management systems (AS9100, ISO 9001, TS16949).
• Three years of experience managing direct reports.
• This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.
• No relocation is offered for this position. Only candidates who reside within a 60-mile radius of the Jackson, MS facility will be considered.
• Legally authorized to work in the United States without company sponsorship now and in the future

Preferred Requirements:

• Experience with AS9100 Quality System and product/process auditing techniques.
• Schedule flexibility to be on-site during weekend operations as needed
• Experience working under Federal Aviation Administration regulations for Repair Station work.
• Detailed knowledge of Aerospace product, manufacturing processes and inspection techniques.
• Experience in aerospace products and applications.
• ASQ certification (Quality Auditor, Engineer, or Manager)

Position Criteria

• Strong ethics, values, and the ability to influence others’ decision-making
• Experience in Quality Management System Requirements and FAA Regulatory compliance
• Ability to manage multiple projects/activities; results driven
• Knowledge of product and manufacturing processes
• Process-oriented and ability contribute to continuous improvement
• Excellent communication and interpersonal skills
• Ability to lead change in a team environment (LS)
• Ability to build effective teams; creative thinker (BOC)
• Ability to deal with ambiguity and make effective decisions (DR)
• Ability to think strategically and influence others’ decision making (S)
• Strong project management and process improvement skills
• Knowledge of process auditing techniques to ensure compliance to defined quality requirements
• Detail oriented
• Ability to work with statistical and analytical tools including 8D, problem solving, PPAP or First Article Inspections to AS9102 requirements
• Must exhibit a high level of motivation, sense of urgency, and energetic approach to job duties and requirements
• Supervisory skills required to administer and coordinate departmental activities including orientation and training, and adjustments in employee status.
• Understanding of Quality Control and background in root cause failure analysis and problem-solving tools.

We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

• Flexible work options to help balance work/life demands (at participating Eaton sites)
• Healthcare/retirement savings programs
• Competitive compensation packages to reward skills and performance
• Tuition assistance or financial help for ongoing learning and development
• Health, Dental, Vision & Wellness programs
• Donation matching (U.S., Canada, Puerto Rico)

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call [Register to View] or send an email to: AccommodationsForApplying@Eaton.com

What you will get from us

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Quality

Region: North America – US/Puerto Rico
Organization: AER FMC Fuel Motion Control Systems

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time