Lead Asset Management Analyst

Primary Role

Provides a combination of leadership, analytical and/or technical support pertaining to operations for the organization

Key Accountabilities

• Analyzes and evaluates reports and/or prepare variances related to specific department work processes which may include but are not limited to: business systems, regulatory requirements, budgets, capital expenditures, work orders, departmental and/or organizational performance, etc.
• Identify different types of data that needs tracking to improve business performance. Shape the solution tactics and strategies by working closely with the business teams in determining alternatives for addressing critical business challenges.
• Ensure processes are followed by monitoring the quality of the asset information being entered into AW systems such as MapCall or SAP.
• Looking for ways to improve process within the state. This is to increase performance management and quality improvement capacity of the organization to ensure that all objectives are attained. (Can include project management, collaboration with Operations, Engineering, GIS etc.).
• Drive efforts to improve internal processes and associated results.
• Interacts with internal/external customers and team members as a second level resource for various departmental or functional issues which may be related to asset management, customer service, customer billing, water supply, regulatory issues etc.
• Provides any additional assistance and researches and resolves difficult customer questions, concerns, inquiries and/or problems.
• Lead larger more complex projects or roll outs in ways of collecting data from the field, managing meetings, meeting deadlines, giving report outs, as well as providing or scheduling training.
• Lead employees to meet the organization’s expectations for productivity, quality, and goal accomplishment. Plan, evaluate, and improve the efficiency of business processes.

Knowledge/Skills

• Strong interpersonal, coaching, mentoring and development skills.
• Excellent quantitative skills (analytical and technical).
• Advanced knowledge of Microsoft office suite applications including MSWord, Excel, Access and PowerPoint and email management systems (MS Outlook)
• Knowledge of how assets integrate with other utility-based software systems such as Geographic Information Systems (GIS), computerized maintenance management systems (CMMS), customer service systems, financial systems and project management systems.
• Knowledge of specific systems such as SAP, MapCall, GIS and PowerPlan preferred. Experience with document management systems would be an advantage such as SharePoint.
• Demonstrated organization and administrative skills
• Demonstrated communication skills, both verbal and written
• Demonstrated ability to manage and prioritize tasks
• Demonstrated interpersonal skills

Experience/Education

• Bachelors degree in business, finance, accounting, GIS, engineering, or equivalent work experience.
• Minimum 7 years experience in accounting, reporting, analytics, GIS or asset management within a utility preferred. Relevant experience considered.

Travel Requirements

• Periodic local travel; Limited

Work Environment

• Standard office environment.

Other

• The percentage of time spent performing the key accountabilities of the job may vary based on the manager, departmental or functional unit needs.
• Analysis and Problem Solving - Analyzes and resolves business issues through the application of critical reasoning skills and general business experience.
• Sharing Knowledge & Expertise - Drives business performance by developing and contributing specific technical or professional knowledge, skills and experience. Demonstrates a professional attitude.
• Teamwork - Is committed to working collaboratively to achieve business goals, building cohesiveness and identity with a work group, and valuing individual perspectives and contributions.

Competencies