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Job Details
State Farm
Bilingual Spanish Care Center Specialist II
Overview
Where you'll work:
This is a hybrid position that requires spending time working from home and in the office. After training, associates will work approximately 80% at home and 20% in the office.
Compensation :
Starting pay is $19.75 an hour.
You are also eligible for:
- 10% shift differential available for specific hours and weekends
- Bilingual pay differential increase of $1.25
- An annual bonus based on individual and enterprise performance
- Salary increase of $0.50 per hour after the first six months
- Annual merit increases
Total Rewards Benefits:
- We like to reward our employees for their hard work and commitment. That is why we offer benefits you might not find other places:
- Accrued Paid Time Off (PTO) plus:
- 5 days of Life Leave to take care of yourself and your family
- Paid Volunteer Time
- Annual Celebration Day to celebrate what's important to you
- Parental leave for mothers and fathers
- Wellness ? and mental health programs
- 401(k) Savings Plan
- Medical, dental and vision
- Health Reimbursement Account, Health Care Flexible Spending Accounts, and life insurance
- Tuition Reimbursement/Community College Tuition Program
- Discounts from hundreds of retailers through our Perks at Work program
- Development and Mentor programs designed to help our employees grow and achieve their specific career goals
- Employee Resource Groups - State Farm's Good Neighbor Culture celebrates diversity and promotes an inclusive environment where all employees feel welcomed, valued, and respected. The State Farm Employee Resource Group (ERG) program is a key element in our Enterprise D&I Structure and Strategy.
Responsibilities
The Customer Care Center (CCC) is committed to solving our customers' needs on first contact through simple, high-quality, and personalized experiences. We currently have the following types of shifts and openings:
- Full-time
- Shifts are morning/afternoon/and weekends
- Bilingual (Spanish/English)
*** Schedules require availability on the weekends***
- Start Date: Monday, April 17, 2023.
- Mandatory Training is 11 weeks duration.
- After training, associates will work approximately 80% at home and 20% in the office.
Training: Selected candidates will participate in 11 weeks of mandatory training that is paid at the same hourly rate as after training! Training schedules will vary based on shift and role. The training continues beyond day one as well. New team members are eligible for promotional opportunities within the Customer Care Center department after 6 months of service and 12 months for other opportunities at State Farm.
Come join the Neighborhood and do some good!
Visit State Farm Careers for more information on our benefits , locations , and the hiring process .
PI202544356