Senior Claim Specialist - Property

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Scope:

The Claim Director, under minimal direction from AVP - Claims Manager, will investigate and settle complex and high exposure first party Builder’s/Construction Risk claims, within established best practice guidelines and allotted authority.

Responsibilities:

· This role requires an individual to be accountable for the management and handling of a high volume of pending claims including investigation, coverage determination, reserving, negotiation, and settlement strategies.

· The successful candidate’s daily responsibilities will be centered around promptly and appropriately developing each claim file from initial contact through final settlement. Including, but not limited to, the following:

o Directing a detailed and thorough investigation and loss analysis. Engaging and directing the appropriate outside vendors and effectively managing the scope of their assignment and associated expenses.

o Analyzing and addressing coverage issues timely and accurately. Effectively communicating coverage positions to brokers, risk managers, and policyholders. Preparing reservation of rights and denial of coverage letters where appropriate.

o Maintaining well documented and articulated claim file notes including the proper support documentation. Executing claims best practices and ensuring claims regulatory compliance, operating within a Sarbanes-Oxley compliant environment.

o Establishing accurate and timely loss reserves on each file or making reserve recommendations where needed. Negotiating settlements with policyholders and authorizing and processing payments.

o Providing excellent customer service to a diverse client base which results in increased client satisfaction and retention.

· Additional responsibilities and duties may include:

o Preparing management reports for losses exceeding the reporting threshold.

o Developing and maintaining strong business relationships with internal and external customers and business partners including insureds, agents, underwriters, and TPA’s.

o Travel to attend conferences, trials, mediations, settlement conferences, client meetings, audits, etc., as necessary