FHA Knowledge Content Manager

Our Leidos team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

This is an exciting opportunity to use your FHA expertise and knowledge. As the Knowledge Base Content Manager, you will be accountable for maintaining accurate and current content on HUD’s "FHA Knowledge Base Portal". The FHA Knowledge Base Portal is a vital resource relied upon by the mortgage industry and the general public for their housing-related inquiries and requests. The right professional for this position will be detail-oriented and quality-focused while also staying aware of all updates or changes regarding FHA policies and procedures.

If you know that you can succeed and thrive in this role, apply! We look forward to hearing from you.

Primary Duties:

• Create and revise knowledge base content for HUD and FHA programs to reflect current policy and procedures.

• Perform audits and certify all published knowledge base articles for accuracy, functionality, and format on a quarterly basis.

• Meet deadlines for knowledge base content updates based on HUD requests and FHA policy changes following standard operating procedures.

• Manage and assign work to the Knowledge Base Content team making sure performance expectations are met.

Basic Qualifications:

• Bachelor's degree or relevant experience in lieu of a degree

• At least 4 years of experience with Single Family FHA origination policies and procedures.

• At least 4 years of experience writing processes, procedures, or training content in the mortgage industry which could be read and easily understood by the intended audience.

• Excellent organizational and time management skills with the ability to adapt and support ongoing changes to systems, policies, and processes.

• Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation

What's in it for you?

• Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans

• Paid Time Off (PTO) accrued based on Leidos policy

• Ten paid holidays per year

• Gym membership reimbursement

• Ongoing training to promote your success

• Tuition reimbursement based on Leidos' policy

• Discounted Leidos stock purchase and other Employee Discounts

• Diversity and Inclusion Employee Resource Groups

Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

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