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Job Details


American Water Works Co Inc

Lead General Maintenance Worker - Military Services Group (MSG)

General

General

No

San Antonio, Texas, United States

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

In September of 2019, American Water was awarded a 50-year contract to privatize the water and wastewater utilities at Joint Base San Antonio, Texas. The Joint Base is comprised of US Air Force Randolph Air Force Base, Lackland Air Force Base, and US Army Fort Sam Houston. Our responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long-term operations and maintenance.

With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 25 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

PLEASE NOTE: In order for American Water to evaluate decisions about new regulations, reintegration, and safe operating practices, all employees are required to report their vaccination status.

Primary Role

Responsible for all activities involving the operations and maintenance of the water distribution system (pumps, storage tanks, fire hydrants, etc.), the wastewater collection system (pumps, lift stations etc. Limited direction and/or supervisory responsibilities for assigned personnel to include: General Maintenance Workers, technicians, and laborers, contractors and works under the general direction of the Operations Supervisor or the General Manager.

Key Accountabilities

  • Prepares, Reviews, evaluates, revises, establishes and implements policies and procedures used in of water and the collection of wastewater, that result in Safe, Compliant, Reliable, and Profitable operations
  • Carries out day-to-day activities, schedules Staff assignments, and participates in review and evaluation of staff performance including: water and wastewater systems sampling protocol and disinfection of water mains. Follows company discipline policy when needed.
  • Follows and implements Company’s Environmental, Health, and Safety Policies
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas
  • Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations and all customers.
  • Performs work on distribution system, and sewer collection system. Maintains work records and preventative maintenance records and prepares various reports as assigned.
  • Participates in the preparation of Capital and Operations and Maintenance Budgets. Reviews and approves expenditures.
  • Performs standby duties. Performs other related functions assigned or as they become apparent.

Knowledge/Skills

  • Ability to plan and coordinate the work of employees.
  • General knowledge of MS Office products, MS Word and Excel, and be able to learn the use of new software with training assistance
  • Ability to plan and present safety training to employees.
  • Employee may be required to work shift work and maintain on-call assignments. There will be some weekend, holiday and overtime work as needed.
  • Extensive knowledge of the objectives, equipment, and operations of water distribution and groundwater supply systems, and wastewater collection systems.
  • Extensive knowledge of methods and materials of water/wastewater system construction and maintenance.
  • Thorough knowledge of the layout, location and equipment characteristics of water and wastewater systems.
  • Knowledge of state and federal environmental regulations for areas of responsibility

Experience/Education

  • Must possess a high school diploma or GED, plus at least five (5) years progressively responsible experience in operations, maintenance, and administration of water and/or wastewater systems and treatment. An equivalent combination of education and experience may be substituted for experience.
  • Supervisory experience a plus

Certifications & Licenses

  • Possession of appropriate licenses as required by facility/permit.
  • Possess a Class C or higher Water Distribution Systems Operator Certification issued by TCEQ or a or the ability to obtain within 1 year
  • Possess a Class II or higher Wastewater Collection System Operator Certification issued by TCEQ or the ability to obtain within 1 year
  • Must possess a valid TX Class B CDL or the ability to obtain within 1 year

Work Environment

  • Employee may be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions. Employee may be required to work where regularly they may be exposed to fumes, dust and odors.

Performance Measures

  • Comprehend the elements of the MSG Strategy for Organizational Excellence
  • Look for opportunities to improve efficiency and find ways to save budget expenses
  • No reportable accidents occur with-in work area of responsibility
  • No complaints from customer concerning not being informed of work to be done in an area
  • Holds proper level of certification for position
  • No complaints from customer regarding AW being unresponsive to customer’s needs
  • Lead by example with displaying “can do” attitude at all times
  • 100% compliance with regulations
  • No preventable breakdown of equipment
  • All interactions with customer are handled in professional manner generating Zero complaints

Competencies

  • Champions safety
  • Collaborates
  • Cultivates innovation
  • Customer obsessed
  • Drives Results
  • Nimble learning

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.