Manager, Digital Capability Management, Veeva Operations, QualityDocs

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

• Ensures timely and successful delivery of build projects & run activities as Digital Capability Manager (DCM)
• Works with IT Business Partners to define, plan, prioritize, deliver, and support strategic digital capabilities and ensure maximum value is realized
• Analyze and translate user requirements to functional requirements, designs & implement technical solutions to satisfy business needs & wants
• Leading operational activities such as maintenance and break-fix releases, security assessments, regulatory risk assessments, Data Integrity (DI) assessments, incident response, request fulfillment, access management etc.
• Support IT Change and Release management activities
• Create / Revise governance procedures/Instructions related to the system
• Influences vendor roadmaps to align with BMS strategy
• Participate in SME Capacity for Impact Assessment & Implementation of Quality Change Controls, Root Cause Assessment, CAPA determination & Implementation activities impacting Quality Management Systems (QMS)
• Support Internal Audits & Inspections by regulatory agencies
• Support improvement projects & related process governance
• Prioritization and Stakeholder Management: Understand, prioritize, and communicate IT needs among all stakeholders (Business Owners, DCMs of Integrated systems, Business Partnerships, Vendors, IT Testing & IT Quality)

Desired Experience*

• Must have 3-5 years of related work experiences in a Life Sciences environment required, Veeva Vault experience preferred
• Applied knowledge of GxP Regulations, Good Documentation Practices and Data Integrity requirements in Life Science industry is required
• Strong working knowledge of Life Sciences Quality Systems business functions is required, Knowledge of FMEA, LEAN & Six Sigma principles is plus
• Proven track record in effective cross-functional, multi-site, matrixed team environments
• Broad technology implementation experience for complex technical solutions / Software as a service platform / Commercial off the Shelf (COTS) systems following structured Software Development Life Cycle (SDLC) processes (waterfall/agile methodologies) in a regulated environment
• Demonstrated project / application portfolio management skills the ability to drive performance, achieve results, and effectively manage relationships in a global organization
• Experience with requirement management, business analysis and financial management
• High degree of organization and the ability to prioritize and schedule multiple workloads
• Ability to achieve successful consensus among differing priorities and stakeholders in both the IT and Business communities
• BS/BA in Computer Science (or other quantitative related discipline) or equivalent experience
• Certifications with Project Management Institute / American Society for Quality / International Institute of Business Analysis is Plus

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.