Enterprise Risk Management Data Privacy Manager

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

You will be part of the Enterprise Risk Management (ERM) team, assisting with the governance and administration of Verizon’s Privacy Controls Framework. In this role you will be overseeing policies, processes, people and controls to identify and mitigate financial, operational, legal, regulatory and reputational risks associated with Verizon’s compliance with domestic and international data privacy laws.

As a subject matter expert, you will partner with business leaders and take a key role in developing Verizon’s privacy compliance and controls program. You will be designing and assessing business controls for operating effectiveness, developing and conducting risk assessments, documenting processes and workflows all while providing recommendations on how to reduce risk and strengthen Verizon’s control environment.

You will need to think and act strategically to enhance Verizon’s compliance with current and recently passed data privacy regulations. This includes a focus on supporting the business, assessing controls, driving process improvements, and transparent reporting to executive management.

Responsibilities

• Monitoring and evaluating active business controls to help ensure that Verizon is meeting its legal and regulatory obligations
• Assessing potential process or compliance risks associated with current domestic and international data privacy regulations
• Providing training and coaching to professional staff on business operational controls and best practices
• Working with key stakeholders throughout the enterprise to design and implement new business operational controls to comply with new regulatory requirements
• Ensuring adequate coverage of significant risks through delegation of resources for the monitoring and review of standard reports, risk model analysis and associated field work
• Preparing and delivering presentations communicating the results of controls testing
• Providing leadership in developing and completing thorough and accurate risk assessments
• Developing digital tools to streamline and automate internal control processes where applicable
• Assisting with development, implementation and maintenance of privacy and data protection policies and standard operating procedures
• Managing a Governance, Risk Management and Compliance (GRC) tool to facilitate the testing of all active controls and remediation of identified gaps
• Providing recommendations on how to address any identified gaps or risk areas of controls that are not operating effectively
• Managing frequent ad-hoc requests from the business for advice and assistance regarding controls and compliance

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’re a great listener, highly effective communicator and agile project manager. You understand that a rigorous control environment can help an organization meet its objectives in operational effectiveness and efficiency, reliable financial reporting and compliance with laws, regulations and policies. You are comfortable developing new processes and programs to meet business objectives.

You’ll need to have:

• Bachelor’s degree in Accounting, Finance, Economics, Information Systems, or four or more years of work experience.
• Six years of relevant work experience
• A Professional certification (CPA, CMA, CIA, CISA, CIPP, PMP)
• Experience in operational assurance, business controls or audit
• Experience in developing and executing audit/test procedures
• Excellent verbal and written communication skills
• Effective organizational, project management and interpersonal skills
• Knowledge and experience with controls design and evaluation
• Willingness to travel up to 25% of the time.

Even better if you have one or more of the following:

• A Master's degree in Business Administration, Accounting, Finance, Economics, or Information Systems
• Six years of relevant work experience
• Leadership skills, enabling team members to perform at their best
• Experience designing and implementing controls governance frameworks and compliance programs
• Experience working in the telecom industry.
• Experience in executive reporting.
• Knowledge of data privacy regulations including GDPR, CCPA, COPPA.
• Experience in solving complex problems by leveraging analytics to provide automated and efficient solutions.
• Knowledge of the COSO framework or other methods to evaluate controls, policies, processes and systems.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).