Continuous Improvement Quality Manager

Eaton’s Electrical Sector is currently seeking a CI Quality Manager to join our team. This position is based at our Duncan, SC Distribution Center.

Position Overview:

The Duncan facility has approximately 250 employees and is the largest distribution center serving the Electrical Sector in the Americas Region. The Duncan facility is a cost-center service organization with the central purpose of providing value added logistics support for the distribution, sales and service of electrical products and components, in the US & internationally.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

Essential Functions:

In this role, you will:

• Provide quality leadership and direction for a process within the Distribution Center in a multi shift, high volume, high order capacity.
• Manage the Quality / customer interface to proactively assure requirements are understood and satisfied, including assisting in complaint resolution, identifying root cause and corrective action.
• Ensure Quality organization support to Supply Chain management organization relative to the collection and analysis of supplier quality data and assists suppliers with product and process quality requirements.
• Oversee the development, implementation, and improvement of the appropriate Quality Management Systems throughout the operation, providing quality guidance and support in the development and launch of new products, processes and services.
• Participate in and/or may lead the auditing of internal Quality Systems and completes part approval documentation to assure that customers’ requirements are met in new or modified products and processes.
• Evaluate organizational Quality Metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level.
• Develop and implement a Quality structure capable of supporting strategic plans and initiatives.
• Design and implement Quality Assurance training programs and conducts training in quality related topics relative to the work.
• Ensure functional participation in product development and launch activities including identification of customer expectations, manufacturing and test support, reliability analysis, design reviews, evaluation of test programs and material testing.
• Guide improvement teams in the development and evaluation of process capability, process control plans, analysis of out of control conditions and process audits.
• Ensure development, implementation and audit of complex inspection and test plans, standards and acceptance criteria and procedures/work instructions.
• Evaluate operational performance of the QA team to facilitate performance management, merit increase, promotions, job transfers, dismissals, commendations etc.
• Coordinate with plant leadership to prepare consolidated plant, customer and product status and action items.
• Coordinate and assist with corporate or division initiatives, participating on teams in order to drive best practices across Eaton Corp.
• Ensure preparation and maintains internal qualifications and audits such as EN/AS 9100 – ISO 9100and NADCAP certifications.
• Designated as the Management Representative with responsibility and authority that includes ensuring that processes needed for the quality management system a reestablished, implemented and maintained, reporting to top management on the performance of the quality management system and any needs for improvement, ensuring the promotion of awareness of customer requirements throughout the organization, and the organizational freedom to resolve matters pertaining to quality. Responsibility and authority to ensure customer requirements are addressed. This includes selection of special characteristics, setting quality goals and related training, corrective and preventive actions, product design and development.
• Ensure Quality functions are completed with accuracy, integrity and efficiency

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Required (Basic) Qualifications:

• Bachelor’s Degree from an accredited institution is required.
• Minimum three (3) years of combined experience in continuous improvement or quality OR completion of Eaton Leadership Development Program
• Must be able to work in the United States without corporate sponsorship now and within the future.
• No relocation benefit is being offered for this position. Only candidates who currently reside within 50 miles of the Duncan, SC facility will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred qualifications:

• Five (5) years of experience in a leadership/manager of people role within Supply Chain / Distribution Center environment
• Prior experience with quality/continuous improvement experience
• Prior experience with WMS systems.
• Bachelor’s Degree in Business or Engineering is preferred.
• Lean/Six Sigma Certified.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call [Register to View] or send an email to: AccommodationsForApplying@Eaton.com

What you will get from us

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Supply Chain / Logistics

Region: North America – US/Puerto Rico
Organization: ES AMER HQ MFGSC

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No