Job Details
Verizon Communications Inc
Operations Support Senior Manager
When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.
Verizon Value's portfolio, comprising of 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact. Value is not just in the business of technology; they're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.
What you'll be doing...
The Operations Support Senior Manager will support the SVP&CRO (Chief Revenue Office) Value Brands. As a gatekeeper, operator, implementer, integrator, advisor and strategist, you will ensure streamlined activities within the organization based on the priorities of the SVP. You will be an integral part of the Value CRO leadership team, play a key role in navigating complex business and management challenges, and collaborate across a variety of business partners. Effective use of everyone's time should be the lens through which many decisions are made in this role. You are responsible for supporting the SVP but also leading a wide variety of functions including strategic planning, executive advisory, executive support, and project management.
Owning specific projects on behalf of the SVP.
- Working across organizations and business units to deliver recommendations the organization can execute effectively.
- Acting as a trusted advisor and strategic thought partner to the SVP and assisting in facilitating effective decision making.
- Participating in key meetings in conjunction with or on behalf of the SVP to provide directional insight and work with key stakeholders within and outside the organization to drive initiatives.
- Managing the day to day operations for the office of the SVP overseeing and directing all activities, acting as a liaison with direct and indirect reports and gatekeeping to prioritize information needs and flow.
- Managing the project portfolio for the organization.
- Promoting accessibility between the SVP and their teams.
- Building positive client relationships during projects, assessing the needs of the organization, identifying customer requirements, and developing cohesive projects that improve the culture and operations of the business through more effective programs and events.
- Working with cross-functional teams to deliver business-impacting initiatives while providing analysis and routine updates to senior leadership teams.
Where you'll be working...
This hybrid role will be based out of Basking Ridge, as listed in the posting, with the ability to adhere to a hybrid schedule which aligns to VCG in-office days (Tuesday, Wednesday and Thursday).
What we're looking for...
You'll need to have:
- Bachelor's degree or four or more years of work experience.
- Six or more years of relevant work experience including leadership experience.
- Sales, operations, marketing, or business analytics experience.
- Experience managing large complex projects involving multiple work streams and stakeholders.
- Willingness to travel up to 25%.
- Master's degree (ideally, in project management).
- Certification in PMP and/or MSP.
- Written and verbal communications skills.
- Ability to facilitate presentations effectively.
- Capability to be motivated and influence teams to deliver outcomes and results.
- Experience working alongside senior leaders.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
