SolarWinds Analyst

Description

Job Description:

Leidos is currently seeking a SolarWinds Analyst in support of the AFINC II contract for the highly visible 26th Network Operations Squadron (26 NOS) at Maxwell Air force Base-Gunter Annex, Alabama, which provides a world-wide support mission. The 26 NOS is responsible for the intranet support of the entire Air Force network. The mission of the 26 NOS is to operate and defend the Air Force (AF) Enterprise computer network consisting of the AF Wide Area Network (WAN) routers, AF Network Increment 1 (AFNET Inc 1) Gateways, and the 26 NOS Local Area Network (LAN) assets.

The SolarWinds Analyst will operate on the Analysis Team and conduct network research and network analysis through USAF Air Force Network (AFNet) monitoring and performance, and in support of 26 NOS Operations Teams, 26 NOS Senior Management and external USAF customers. Additionally, the 26 NOS Analysis Team supports system assurance and network availability through AFINC circuit utilization monitoring and reporting of bandwidth utilization and system availability utilizing enterprise level tools to include Splunk, Syslog, CACTI, NETQoS, InfoVista, and Riverbed

Primary Responsibilities

• Expertise with SolarWinds and familiarity with systems such as NetQoS, Splunk, InfoVista, Riverbed, and/or Wireshark.

• Provide analysis and recommendations on circuit actions; monitor network alarms for saturated circuits and maintain open communication with organizational teams and leadership in an effort to ensure that the analysis provided meets the needs of the customer; maintain an accurate list of all circuits with sizes and current actions.

• Provide support of applications and analysis functions; assist in the development of procedures and checklists for Team Members; actively participate in the training program as required and ensure that all training is current; utilize all training avenues available within the organization and those provided by the contractor to stay knowledgeable and competitive in network analysis.

• Provide technical expertise in regard to network analysis and circuit actions; maintain knowledge on networking technologies and the networks that the organization monitors; proactively maintain circuit states; assist in updating of network monitoring applications with regard to circuit sizes.

• Monitor ticket queues and workload; monitor group org email boxes and ensure that circuit issues are handled promptly to meet required uptime rate; monitor Remedy ticket queues and ensure that assigned tickets are updated in accordance with organizational policies and worked promptly; ensure the Team Lead and the Crew Commander are promptly notified of any issues with the circuits and planned circuit actions.

• Provide technical expertise in the area of enterprise network monitoring, performance analysis, capacity analysis, and provide recommendations on remediation and/or corrective action to maximize and maintain SLA.

• Monitor and report on deviations from established network norms, perform root cause analysis, and provide recommendations on remediation actions as required.

• Work closely with the Operations teams, with Government, Industry engineers, and managers to advise them on operationally relevant status of assigned tasks.

• Generate, provide, and enable ad hoc and automated network performance reports and real-time analysis of the AFNet network for 26 NOS Senior Management and external USAF customers.

• Maintain and incrementally improve the network analysis operating environment.

• Complete special projects, as assigned.

Basic Qualifications

• BS and 3 years’ experience (for Juniors) or 3-5 years of prior relevant experience (for Mid-level)

• Strong verbal and written communications skills

• Must have an active Secret Clearance or able to obtain Interim Clearance

• Must have a certification in SolarWinds Certified Professional (SCP) or Arcsight or ElasticStack, or RedSeal, or ACAS or HBSS

• AND one of the following IAT certifications: Security+ CE, CCNA Security, CySA+, GICSP, GSEC, or SSCP

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.