Senior Manager, Tech Productivity & Collaboration, R&D GDD

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary
As a Tech Productivity Lead for R&D Global Drug Development, this role will be part of a team of resident SharePoint experts and contributors responsible for integrating digital collaboration capabilities into the solutions we deliver to our internal customers. The Tech Productivity Lead for R&D GDD is the primary client interface, working with GDD divisional leadership, and providing demand management, as well as overall collaboration project management. This role supports the work of R&D Strategy & Planning, business roles reporting through each R&D Therapeutic Area, BI&A for R&D, early and late-stage Development Project Teams, and GDO teams focusing on clinical strategy and operations. Core technologies supported include Microsoft SharePoint Online and Microsoft Teams.

This role will be a critical contributor to the success of the IT Core Services organization and offers the opportunity to work across IT and have a direct impact on the productivity of the BMS R&D workforce.

Key Responsibilities:
Responsible for representing the collaboration business needs of GDD and will work closely with the Director, Tech Productivity for R&D GDD on Demand Management.

Implement the SharePoint and Teams Workspace service models:

• Effectively designing, developing, and implementing Collaboration Solutions.
• Prioritizing and representing R&D collaboration needs to Tech Productivity Management.
• Acting as project manager across all aspects of assigned Collaboration Projects; including managing assignments for aligned SharePoint Collaboration Specialist(s) and consultants.
• Aligning R&D-focused collaboration communications.
• Ensuring consistency of R&D-focused collaboration “better practices”.

Understand the strategic priorities of Global Drug Development (GDD):

• Keeping divisional leadership informed and coordinating communications within their division on collaboration services.
• Prioritizing and planning the rollout of collaboration technologies within their division.
• Informing the development and enhancement of cross-R&D collaboration sites.
• Partner with fellow Tech Productivity Leads to ensure that collaboration efforts throughout the enterprise align with business priorities of GDD.
• Working with the Collaboration Specialists and consultants, must manage and ensure tasks/deliverables associated with a SharePoint Site and/or project are completed on schedule.

Qualifications & Experience:

Required:

• 5+ years experience in pharmaceutical, healthcare, or financial industry.
• 5+ years experience in designing and configuring SharePoint Sites, MS Office 365, and other collaboration technology tools, such as MS Teams and Yammer.
• Proven ability to troubleshoot user challenges with SharePoint Sites (Questions, Issues, Quick Fixes, etc.)
• Experience in providing direct internal customer services.
• Experience working directly with stakeholders for requirements gathering.
• Experience supporting external partnerships.
• Experience collaborating with senior leaders to execute on strategic priorities.
• General understanding of scientific R&D processes and terminologies.
• Knowledge of the drug development lifecycle.

Ideal Candidates Would Also Have

• Prior experience with PowerApps, Power Automate, MS Teams, AvePoint, Metrics/Dashboards.
• Prior experience with user experience (UX) design and implementation
• Prior experience with Documentation, Training, and Change Management.
• Prior experience with corporate intranets or portals.
• Prior experience interacting with external partners, including CROs and BioPharma vendors.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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