Network Administrator 2

Job Summary

Purpose and Scope:

The incumbent, under general supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program.

Essential Responsibilities:

• Supports the design, installation, maintenance, administration, and support of internal computer systems and networks in a multi-protocol LAN/WAN environment.
• Assists with basic configuration, monitoring, maintenance and analysis of data processing equipment, databases and video systems.
• Assists with installation and upgrades to operating systems and other application software in a LAN/WAN client/server environment.
• Provides Help Desk support, including troubleshooting and problem resolution, for all LAN/WAN hardware and software.
• Maintains and manages connectivity through the use of TCP/IP, IPX/SPX, NDS, NT Domain strategies and protocols.
• Maintains and manages cross platform inter-connectivity including communication protocols, directory services and log in authentication.
• Maintains and manages connectivity between multiple remote locations through the use of WAN equipment and services.
• Maintains and manages LAN/WAN security requirements through proper software/hardware tools and procedures including router and firewall management.
• Assists with end-to-end support for remote users of specialized remote control computer systems.
• Assists with consultation in network and computer operations, design, planning, and maintenance.
• May support research and contribute recommendations for products for evaluation, testing, implementation and integration.
• Perform all other position related duties as assigned or requested.

Must possess and maintain a DoD TS/SCI security clearance. Associates degree in a technical discipline or equivalent academic, military or technical training and 2 years of directly related experience. Must possess Comp TIA Security+ Certification. Trained in information assurance to DoD 8570.01-M IAT Level II. The incumbent must have basic level skills, knowledge, and technical competence in the maintenance and management of LAN/WAN computer software and hardware and video systems. Possess familiarity with network topology, communication standards, protocols, data transmission technology, and routers/switches. Possess experience in multi-protocol client server environments. Must be self- directed and able to establish and meet project guidelines/timelines. Possess communications skills capable of writing recommendations, reports, purchase justifications, memos, and miscellaneous documentation. Verbal Communication skills to allow for interacting with all unit employees. Possess a valid state issued driver’s license.

Completion of Cisco Certified Network Associate (CCNA) desired.