Network Performance Engineer

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As our Systems Assurance Engineer focused on Data Assurance, you'll be responsible for end-to-end implementation and operation of all physical and virtual network function EPC technologies, both active and planned within the Verizon network. Coordination of cross-functional work is required to collaborate with other teams in the submarket including: Edge Engineering, Edge Applications, Engineering - Systems, Translations, TEI, VCP Edge NFVI, VZB, Network Assurance Field/Systems, and Regional/Area Data Performance.

• Preparing and executing next generation technology initiatives including software defined networks (SDN), network function virtualization (NFV), evolved Network Services Edge (eNSE), Verizon Cloud Platform (VCP-E) and 5G architecture.
• Collaborating with team (internal and external) to present recommendations on enhancements to increase efficiency with increasing workload for the network assurance team.
• Identifying, monitoring, reporting, escalating, and resolving technical and project-related issues that may impact EPC (Evolved Packet Core) elements.
• Developing scripts and automation tasks as well as use directional tools to increase team efficiency.
• Identifying trend Key Performance Indicators utilizing tools such as Irisview/SevOne/nGenius.
• Utilizing Tools to find areas of efficiency, transparency, opportunities for improvements, and work with external groups to develop tools enhancements necessary to perform daily functions.
• Developing test and executing automation initiatives to increase efficiency and productivity across multiple teams with directional DevOps Software tools such as Jira / Gitlab using Ansible, Python, Perl and Linux shell for scripting.
• Participating in software code reviews to ensure programming standards are followed.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 40 pounds, pushing, pulling, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

What we’re looking for...

You’re tech savvy, and well-versed in all things telecommunications. Working independently is as comfortable for you as being part of a team. No stranger to a fast-paced environment, you manage multiple assignments, and competing priorities while staying focused on important deadlines. As a strong communicator, you can quickly build relationships with a diverse range of people and explain complex technical issues in a way that everyone can understand.

You'll need to have:

• Associate's degree or two or more years of work experience.
• Three or more years of relevant work experience.
• Ability to perform physical requirements of the job, with or without a reasonable accommodation.
• Willingness to work on-call rotation schedule (shifts) including nights, based on the needs of the business.

Even better if you have one or more of the following:

• A degree in Electronics, Electronics Engineering, Computer Engineering, Computer Science or Telecommunications.
• Experience in developing support tools using scripts and utilities (Python, Ansible, Perl, Visual Basic).
• Experience in managing/configuring Cisco, Juniper, Nokia, Affirmed Networks, Extreme Networks or other OEM physical and virtual devices.
• Experience in Information Systems and/or CCNA, JUNOS, UNIX, Openstack or Redhat Linux certifications.
• Experience in Wireless Networking Architecture or LTE Network Architecture.
• Experience in data networking protocols including TCP/IP, OSI, OSPF, BGP, MPLS, and BFD, SIP and other LAN /WAN protocols.
• Experience in Network Function Virtualization and Software Defined Networking.
• Experience in Cloud computing.
• Ability to troubleshoot across multiple EPC solutions including PNF/VNF instances of: MME, PGW, SGW, EPDG, SR/SBC, MRFP, FEX/NAC, Brocade, Firewall, ISP and MSE.
• Knowledge of 4G/5G network elements as they deploy, as well as VoLTE call flows.
• Ability to grow with the position to impact VZ’s Network Assurance voice throughout the organization.
• Good analytical, and communication skills.
• Ability to think critical, problem solving, change management and influencing/motivating of non-direct reports.
• Ability to coordinate, collaborate, and work well within a team environment to meet common goals.
• Good leadership skills; ability to lead others towards a common goal without a direct line of authority.
• Experience in leading process standardization and participation in cross-functional teams.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.