Network Operations Engineer

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As a hybrid of a Network Operations and Network Performance Engineer, you’ll be keeping our facilities and equipment in top form by maintaining several locations in your assigned area along with the Mobile Switching Center (MSC). This is a predominantly daytime shift position with some off-shifting required as needed to complete assigned projects. Towing and deploying emergency assets as well as on-call rotation is required for this position. You’ll be participating in multi-functional projects and working in a collaborative environment with other passionate, highly-skilled team members to create a positive impact on our business.

• Performing optimization, troubleshooting, and maintenance of base station equipment, RF transmitters, and Fiber networks.
• Testing the fiber network and integrating network hardware to bring new products on-air and improve customer experience.
• Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
• Configuring network routers and switches for network optimization.
• Conducting routine, preventative maintenance on assigned cell sites to identify potential issues during general site inspections.
• Complying with company- and industry-wide standard directives to maintain network performance and improve efficiency.
• Coordinating installation, testing, and troubleshooting on voice and data network platforms and transmission facilities (dark and lit fiber services, Gigabit Ethernet Services, OCn, T3, T1, and DS0).
• Assisting with maintaining system applications using traffic and capacity monitoring tools to track errors and keep the network performing optimally.
• Monitoring building automated systems (BAS) to maintain operation of network equipment such as AC/DC power systems and HVAC systems.
• Maintaining a secure operating environment to ensure vendor safety and network integrity.
• Updating daily logs with site-specific information to track and maintain network changes.
• Composing reports for system documentation to maintain environmental compliance and safety standards.
• Supporting stakeholder organizations to identify and solve complex problems.
• Identifying processes that can be improved, eliminated or automated.
• Assisting with the build program and inventory management for cell sites and switches.

Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 65 pounds, pushing, pulling, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

Where you’ll be working…
In this worksite-based role, you'll work onsite at a defined location(s).

What we’re looking for...

You’re tech savvy and well-versed in all things telecommunications. Working independently suits you well. You’re also thorough, vigilant, and on top of the details—someone people count on to solve problems and to make sure they don’t happen in the first place.
You’ll need to have:

• Associate’s degree or two or more years of work experience.
• Ability to perform physical requirements of the job, with or without a reasonable accommodation.
• Willingness to work on a 24x7 on-call rotation and flexible schedule as needed.
• Knowledge of mechanical maintenance equipment using hand and power tools.
• Valid driver’s license.

Even better if you have:

• A technical degree in Electronics or Telecommunications.
• Experience troubleshooting antenna systems from transmitter to antenna using tools like a spectrum analyzer.
• Expertise in PIM/VSWR/MIMO/RET including knowledge of fiber and LTE remote radio heads.
• Electronics training in telecommunications, two-way radio, paging, or microwave radio.
• Training in data communications, digital communications, operating systems and applications, computer support, scripting, project management, or power.
• Experience with Lucent, Motorola, Nokia, Samsung, or Ericsson, base station equipment with LTE or CDMA technology.
• Telecom experience such as T1, DACS, or OMP.
• Experience with dark and lit fiber testing using equipment such as OTDR, fiberscope.
• Computer support experience, including troubleshooting PC hardware and configurations.
• Power experience such as Galaxy, Lorain, or DC distribution systems.
• Ability to work with minimum supervision on multiple projects while meeting tight deadlines.
• Knowledge of the LTE, VoLTE and 5G network and call flows.
• General knowledge or certification in LAN/WAN switching and IP routing protocols e.g. CCNA, CCNP, JNCIA or NRS.
• Experience in automation/programming and scripting e.g. python, ansible.
• General knowledge in the use of electronic test equipment.
• General knowledge of transmission facilities (dark and lit fiber services, Gigabit Ethernet Services, OCn10G, OC48, T3, T1, and DS0).
• Training or experience in any of the following areas: data communications, digital communications, linux operating systems and applications, telecommunications, networking or router support, working knowledge of DC power rectification and battery systems.
• Demonstrated project management skills.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).