Customer Experience (CX) Senior Solution Engineer Join-CX

"**Customer Experience (CX) Senior Solution Engineer Join-CX****Preferred Qualifications****CX Senior Solution Engineer Retail and Consumer Goods Industry**The Customer Experience (CX) Senior Solution Engineer is a presales solution resource which provides strategic direction and is a trusted advisor for marketing clients in the Retail and Consumer Goods Industry.The ideal candidate will utilize past Marketing industry knowledge and thought leadership, in concert with Oracle Cloud CX products to facilitate transformational solutions and end points for a clients business. Facilitation of customer product/application understanding through presentations and/or demonstrations using benchmarks; creating persuasive presentations to educate clients, thus, closing the gap between the opportunity and the sale.As a CX Senior Solution Engineer you will be the expert responsible for formulating and leading presales technical / functional support activity to prospective clients and customers. Our team leverages expertise and knowledge from all our team members; this role provides you the ability to act as a technical resource and mentor for Solution Engineers based on the value you bring to the team.Strong focus on building both internal and external business relationships. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops professional mentoring and training for other Solution Engineers. Develops and delivers outstanding Oracle CX presentations and demonstrations to clients in the B2C marketing Industry. Leads all presales technical sales process. Advises internal and external clients by creating industry specific solutions which drive efficiencies and long-term business transformation.You will take the lead as a CX content contributor, individually and as a part of the Retail and Consumer Goods Industry team, providing direction and mentoring to others. The successful Solution Engineer will have Oracle CX experience or competitive experience (e.g., Salesforce Marketing Cloud, Adobe Campaign, Acoustic IBM, CheetahMail, Sendgrid) etcWork is non-routine and complex, involving the application of advanced technical/business skills in Customer Experience.5 10 years of technical sales, presales, solution-engineering/consulting experience.Business experience with relevant information technology, B2C marketing, cloud-based applications, consumer goods and retail sectors, and e-commerce.Must possess the ability to discover, design and develop solutions with complex/advanced product features.Thorough knowledge of system and application design. In depth knowledge of SaaS, IaaS, and PaaS competition, as well as current events related to the Retail and Consumer Goods Industry. Demonstrated project management skills. Excellent verbal and written communication skills: needs analysis, positioning, business justification, closing technique, persuade others through presentations, demonstrations, and written communication.Ability to travel as needed (up to 50% of the time). Bachelors degree or equivalent is required, advanced Graduate degree highly desirable in a science or technical field.**Detailed Description and Job Requirements**Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.**Job:** Pre Sales**Location:** US-TX,Texas-Austin**Job Type:** Regular Employee Hire**Organization:** Oracle"