Senior Analyst of Logistics Services

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As the Senior Analyst of Logistics Services, you will support all activity related to fulfillment for Wireless Network orders shipping from our outsourced Distribution Centers. You will be a primary liaison between Verizon and transportation carriers – tracking, monitoring, and reporting on all Wireless Network shipments. You will analyze and identify operational and cost savings opportunities related to shipping processes and transportation. You will be responsible for claims management, enhancing end customer experience, and reducing carrier’s time in transit. You will be responsible for identifying, developing, and modifying transportation reports for Supply Chain – ensuring all information is accurate. You will have an onsite presence in the distribution centers to support written assessments for management that detail findings.

You will manage transportation carriers daily to ensure all Wireless Network orders are shipped and delivered to meet the customers expected delivery times/dates and contractual service levels. You will facilitate and attend weekly/monthly calls providing the transportation carrier’s updates on weekly order trending, order volume changes and discrepancies issues that have occurred, and implementing corrective action to avoid further issues.

• Support various Supply Chain projects related to Distribution and transportation.
• Oversee the daily flow of Wireless Network orders.
• Ensure best-cost transportation methods are arranged to meet the expected delivery times and Verizon security requirements.
• Analyze transportation data and identify opportunities to improve operational processes and reduce transportation cost and leading the implementation of these improvements.
• Develop and maintain accurate weekly and monthly reporting of carrier performance, freight expenditure, ordering patterns and transportation cost for expedited shipments.
• Develop new transportation reports to align with continually changing business directives.
• Track and monitor transportation carrier loss/damage percentages and dollars as well as claim reimbursement.
• Facilitate and support various Wireless Network special projects and initiatives.
• Observe warehouse shipping processes and identify opportunities for business efficiencies.

What we’re looking for...

You are a process person and you like when things run smoothly, but when they don’t, you’ll calmly find a good solution and then re-engineer the process to improve it for next time. People know you as the planner and organizer of the group. You work well with lots of different kinds of people and know how to adapt your style to suit the situation.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant work experience.
• Warehouse, distribution, fulfillment center, transportation logistics, or supply chain experience.
• Willingness to travel.
• A valid driver's license.

Even better if you have one or more of the following:

• Master’s degree in Supply Chain, Industrial Engineering, or a related field.
• BS/BA degree in Industrial Engineering, Supply Chain, or Business.
• Experience managing all modes of transportation.
• Ability to manage third party vendor management staff on daily performance issues.
• Strong analytical background in creating and analyzing reporting trends and performance.
• Effective organizational, interpersonal, and follow up skills.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon,we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.