Senior Business Analyst, Research and Development, IT

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Global Regulatory Affairs and Clinical Safety (GRACS) IT is seeking an adept Business Analyst aligned to the portfolio of projects and assigned to initiatives primarily in support of the Innovation and Information Management client area of GRACS. We are seeking capable candidates to support future opportunities on other projects in the overall Global Development IT (GD IT) portfolio.

Under the leadership of the Client Services Leader, the incumbent will understand business processes and operating environment, while serving as the primary business relationship manager. This client-facing partner will be responsible to ensure the alignment and integration of IT solutions in support of business strategies and outcomes across GRACS, ensuring value realization of the desired end state in support of the portfolio. Major responsibilities include business case development, contributing to innovation initiatives, and project-based activities depending on the product methodology. As our company transforms how IT operates, the candidate will embrace new ways of working as well as maintain core competencies needed for project execution: including business process analysis, scope definition / chartering, requirements elicitation and documentation, UAT planning and coordination, requirements coverage through traceability to requirements, and will leverage methodologies and tools, including our Company’s SDLC.

The Business Analyst must be able to work directly with the business area to document current and future state business process and information flow maps. This is a client-facing role which has a high level of interaction with our business partners at all levels and as such, a strong customer service mindset is imperative. The BA must be able to work autonomously and creatively, as well as collaboratively with teammates. In a dynamic environment where problem solving is integral, the candidate should expect to proactively work both independently as well as closely with business partners, our Company's Research Labs IT colleagues, our Company's internal IT shared services colleagues, and third-party solution providers/suppliers, consultants, and contractors.

Required Education:

• Bachelor's Degree

Required Experience and Skills:

• A minimum of 5 years of IT business analysis experience.

• Strong interpersonal skills including teamwork, facilitation, communication and the ability to influence.

• Experience in creating and reviewing documentation specific to our Company's SDLC.

• Strong analytical and problem-solving skills balanced with a creative mindset.

• Strong knowledge of business analysis, best practices and methodologies including the ability to perform requirements tracing and validations during testing.

• Demonstrated requirements gathering skills through development of use cases and other methods and skills used in business analysis such as negotiation, decision making / trade off analysis, and problem solving skills.

• Demonstrated success in building strong relationships with client organizations and across other IT areas.

• Demonstrated ability to succeed in a complex and dynamic work environment.

• Process mapping experience.

• Change Management experience.

• Proven experience with creating user stories, use cases, process flows, wireframes and data mappings.

• Must be able to develop and articulate a plan of action, whether in support of strategy development or planning a roadmap. This plan must be clear, compelling and understandable, and flow in a logical fashion with supporting rationale as appropriate.

• Demonstrated skills in developing compelling business cases and solution recommendations; specifically ensuring high quality materials to facilitate client conversations and presentations.

Preferred Experience and Skills:

• 5+ years proven knowledge of business processes within the pharmaceutical space.

• Experience working with innovative experiments, specifically contributing to idea generation, idea incubation, and/or experimentation; and identifying tangible and measurable criteria.

• Proven leadership and people management skills are preferred, along with excellent written, communication, and presentation skills.

• Ability to understand, align and ensure integration of IT business and solution architecture with business solutions.

• Experience working with and managing partners/suppliers, consultants and/or contractors.

• Iterative Development (e.g. Agile / Scrum) experience.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

Invent. Impact. Inspire.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R118518