Specialist, Business / Technical Analysis

Job Description

The Specialist, Business / Technical Analysis is responsible for working as a part of a team to implement Information Technology (IT) initiatives/projects which will enable our company to deploy consistent global business processes, common global information, and a supporting IT solution suite.

The individual will work across various phases of projects and complete duties as needed or assigned. This position requires knowledge and experience in own discipline while still acquiring higher-level knowledge and skills. The position will build knowledge of the company, processes, and customers and will solve a range of problems while providing possible IT solutions.

This position receives a moderate level of guidance and direction and applies team skills, listening and integrating diverse perspectives from across the work group; contributes and adds value to the achievement of team goals.

Functional Expertise:

This position concentrates on IT initiatives and department activities while coordinating requirements in compliance with computer validation control and Corporate standards. This position will determine short term and long range strategies for systems and projects to meet business demands. Responsible for providing technical support, project support and leadership to plant project teams.

Responsibility:

This Specialist, Business / Technical Analysis position is responsible for providing client services support for enterprise and manufacturing information systems at the Wilson site including ERP, Lab, Maintenance, Production Operations and Enterprise systems. This role will partner with site cross-functional teams and global support functions to ensure successful system functionality and operations. This position will support our packaging & laboratory operations, quality operations, supply chain functions and general business areas. This position will be heavily engaged in compliance related initiatives and ensuring our systems meet all expected quality guidelines. The Specialist, Business / Technical Analysis will be an individual contributor reporting to Director of Automation & Information Technology.

Primary activities include, but are not limited to:

The Specialist, Business/Technical Analysis will be responsible for supporting the following as the discipline requires:

• Trouble-shooting IT issues related to the appropriate functional area.

• Maintaining the IT systems in compliance with current Good Manufacturing Procedures (cGMPs).

• Providing support as a representative of or leading a small team providing IT assistance in fulfilling the requirements for the team. Accountable for technical contribution to project team or sub-team.

• Reviewing IT system documents, preventive maintenance, and Standard Operating Procedures (SOPs) to ensure compliance with Good Manufacturing Procedures and safety.

• Developing and supporting corrective actions for investigations related to IT systems.

• Use IT knowledge to assure the efficient operation of variety of IT systems.

• Participates in audits and training programs in the area of responsibility.

• On-floor support of manufacturing activities.

• Provides client services support for business area applications.

• Participation in Kaizen events.

• SOP development and review.

• Direct support of regulatory inspections and audits.

• Direct support of validation activities and all other associated Quality functions.

• Fulfills other duties as requested by the site.

• Uses existing procedures to solve routine or standard problems.

• Applies limited judgment and discretion.

• Responds to standard requests from customers.

• Aware of costs and assists in controlling costs related to own work.

• Manages contractors and temporary project personnel.

Qualifications:

• B.S., B.A., or M.S. in Information Technology or equivalent discipline.

• Minimum of four years’ experience in support of business / Information Technology in a corporate environment.

Skills:

• Experience in computer validation and systems lifecycle development methodology.

• Demonstrated knowledge of enterprise wide projects and initiatives.

• Experience authoring and reviewing standard operating procedures, on-the-job-training, and other controlled documents.

• Demonstrated strong interpersonal skills with ability to influence and support others through a culture of inclusion, feedback, and empowerment.

Preferred Experience and Skills:

• Experience in Continuous Improvement, Lean Manufacturing, Problem Solving, and/or Right First-Time methodologies.

• Working knowledge of the regulatory requirements for pharmaceutical applications.

• Data Integrity acumen.

• Performance Management Process (PMP) Certification.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENT.

IMPACT.

INSPIRE.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

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Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R102486