Senior Specialist Learning and Development

Job Description

New hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law.

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

Senior Site Learning Specialist – Durham

The Senior Site Learning Specialist will define, develop, and facilitate all learning and development plans/activities in support of the Durham Integrated Learning Plan. As part of the site L&D team, will partner and consult with business clients to help develop/design/execute effective learning programs to ensure knowledge transfer skill building.

The Senior Site Learning Specialist – Durham will report to the Site Learning Lead. The candidate will have experience in areas of learning, talent, HR, and or comparable areas within a Biopharmaceutical and/or Manufacturing environment with knowledge of Quality Management systems, cGMP, and regulatory inspections. The candidate will possess change management skills necessary to demonstrate support for innovation and organizational changes needed to support the business while helping implement the Durham Integrated Learning Plan.

Position Responsibilities:

• Collaborate with business client(s) management leadership, SMEs and other stakeholders to define desired performance outcomes; provide feedback and coaching on challenges related to learning programs and processes.

• Development and execution support of Durham Integrated Learning Plan.

• Demonstrate proper process/methodology to execute appropriate learning solutions.

• Conducts learning needs assessments and identify performance needs/gaps and facilitates delivery of learning solutions when appropriate. Documents needs for customization/localization of global core/common learning programs; develops solutions as needed.

• Qualify and coach skills trainers/classroom facilitators to ensure effective delivery of training programs.

• Monitor, analyze, interpret, and report training trends; make recommendations for learning solutions, builds case studies for training effectiveness as appropriate.

• Support the identification of non-training solutions when appropriate including collaborative use of performance consulting skills.

• Ensures client is in Permanent Inspection Readiness and cGMP Compliance as it relates to all Learning & Development and regulatory requirements.

• Support EHS and Quality Compliance regulatory audits as required.

• Solicit feedback on overall success of provided learning solutions. Interpret and discuss feedback with stakeholders. Communicate recommendations based on data analysis and feedback. Activate improvements to further enhance learning program effectiveness and sustainability.

• Shared responsibility for our Manufacturing Division execution for local site curricula content in conjunction with our Manufacturing Division L&D team.

• Ensure execution of globally developed, locally managed Core & Common our Manufacturing Division curriculums.

• Designs and implements site learning course content in partnership with L&D team business client SMEs, and Global L&D.

Education Minimum Requirement

• Bachelor’s Degree

Required Experience and Skills

• Minimum of five (5) years of experience in a people development role (L&D/HR/OD) or demonstrated ability to proactively develop employees

• Minimum of (2) years of CGMP experience

• Working knowledge/application of Adult Learning Principles/Methodologies

• Quality Management systems/CGMP/regulatory inspection knowledge/experience

• Change Management

• Curriculum Management

• Training Design Skills

• LMS Administration experience with building curricula and pulling reports

Preferred Experience and Skills

• Experience in Manufacturing Production Systems

• Experience in Organizational Development

• Experience in Project Management

• Experience in Training Design using software such as Adobe Captivate, Articulate Storyline, or other training design software platform.

Competencies:

• Working Across Boundaries: Thinks and acts broadly, beyond one’s silo – bridges boundaries across teams, functions, divisions, geographies, external stakeholders and customers. Contributes to departments goals and knowledge of business’s core strategy for long-term success.

• Fosters Interpersonal Relationships & Collaboration: Actively listens and seeks to understand differing perspectives; work together to achieve the common goals of our Company. Demonstrated skill in applying approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and collaborative relationships.

• Productive Communications (Oral & Written): Ability to distribute accurate information and craft messages for appropriate target audiences, with guidance if needed. Speaks and writes clearly and concisely with the ability to select the appropriate form of communication to share information.

• Drives Results: Set clear performance standards; overcome obstacles; hold ourselves and others accountable for achieving results.

• Learning System Operations: Demonstrates understanding of established learning technologies, tools, and systems with an understanding of the role of learning technology in employee capability development. Demonstrates awareness of data standards and system maintenance structure.

• Adult Learning Theory and Practice: Familiarity with the concepts and practices of adult learning and its application to the workplace.

• Learning Consultation: Leads, develops, and communicates learning strategies for learning plan of action. Client focused to enable a trusted partnership and leads needs assessment and gap analysis to pinpoint areas of opportunity for multiple and/or long-term learning solutions. Advises on appropriateness of learning solutions. Develops case for solution to address business needs, leveraging appropriate learning solution(s). Articulates impact and benefits of learning organization on business success to stakeholders

• Agile Learning Design & Execution: Uses experimentation, case studies, and appropriate training methods to arrive at innovative solutions/strategies needed to help develop employee capabilities to achieve business goals. Includes execution of learning technologies and interventions; agile, continuous learning methodologies; facilitation; conducts train the trainer and applicable skills qualifications. Leverages internal/external assets, facilitates information, knowledge, and expertise sharing relevant to a particular topic or area of interest to achieve business outcomes.

• Digital Acumen: Develops digital workplaces, digital workforces, deploys technology that helps improve how people work together and learn, using a wide variety of tools to build a digital organization of emerging technologies. Collaborates with IT and business to integrate learning into the digital and automation strategies.

• Learning Analytics: Monitors business KPIs, talent metrics, and performance metrics and provides data to help influence and make better strategic and tactical learning solutions.

• Learning Measurement & Evaluation: Ability to gather, analyze and report information regarding the impact of learning solutions against key business drivers and evolving strategic priorities. Ability to present information in a way that is meaningful to the organization, and to use learning metrics and analytics to inform organizational decision making.

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” and that great medicines can make a significant impact to our world. And we believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R160400