Manager Risk Universe & Advisory Services - Risk - Akron General Office Bldg

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00] The position is within the Risk group and reports to the Director, Enterprise Risk Management. It is located within our five state service territory (Ohio, Pennsylvania, Maryland, West Virginia, or New Jersey). This position is designated as Remote, but will require in-person meetings in the Akron area semi-frequently, estimated at 1-2 times per quarter. The mission of the Corporate Risk team is to make risk actionable and help FirstEnergy achieve our strategic objectives. We envision a comprehensive and proactive Risk program that enables risk-informed decisions and the pursuit of opportunities. Risk management is composed of two teams: Enterprise Risk Management and Insurance Strategy & Operations. The Enterprise Risk Management team works across every area of FirstEnergy and it is expected that its leaders be agile learners, strategic thinkers, and able to execute. It is also expected that leaders on this team will invest in others and their growth in these three areas. The successful candidate will have an exciting opportunity to be part of identifying key strategic topics across every business unit and working with all business units to manage risks and take advantage of opportunities. To meet the refreshed strategy of the Corporate Risk department, a new Risk Universe & Risk Advisory Services team has been created. The primary responsibilities of this function will be: - A risk assessment is an annual exercise to work across all of FE to identify and assess the top strategic risks to the business and provide assurance that they are managed. This team will execute the annual risk assessment through both a bottom-up and top-down approach to assess risks, pressure-test mitigation plans, and determine the overall risk profile of FE. - Lead Risk Reviews of prioritized enterprise risks which will deep-dive the most important drivers of these risks, identify current and potential mitigation plans, and determine if there are gaps to exploit new opportunities. Recent examples of enterprise risk reviews include the topics of Climate and Customer Affordability, with a heavy 2024 calendar of additional enterprise-wide risks to review. - Perform risk advisory services to support business units and senior management to continue to manage enterprise risks. The scope of risk advisory services is currently being defined, and this leader will help finalize the plans for the risk advisory services offerings. The vision for Risk Advisory services is to lead strategic projects that produce insights for the business as to how to best manage risks and capture opportunities on enterprise topics. - Manage the Risk Liaison Network, which is a network of individuals seated in each of the business units who are trained in risk management processes and support FEs risk intelligence and ability to manage risks. This Network is being piloted in the first half of 2024, and this leader will have responsibility to convert this pilot to a full launch across FE. - Continuously improve the enterprise risk management process to meet the needs of FEs business units and provide services across FE that support the ERM strategy to make risk actionable The Manager, Risk Universe & Risk Advisory Services will have responsibility of various aspects of the design and buildout of these processes and this team. The successful candidate will: - Have solid knowledge of FEs business and strategic objectives and ability to apply that knowledge to evaluate the overall risk profile of the Company - Work independently to oversee a team that performs cross-functional projects on a wide variety of topics - Work across several topics at one time and effectively multitask and lead others in their work - Have strong communication skills, both written and verbal, that can be effectively tailored to all levels from individual contributors through the Board of Directors Manager Responsibilities include: - Collaborate across the Corporate Risk Teams and with business unit leadership (Enterprise risk owners) - Encourage team development and drive opportunities for career enhancement for all team members - Effectively lead the team in the following responsibilities, through coaching, leadership, and delegation. While several activities are described below to provide a comprehensive overview of the responsibilities of this team, it is expected that the Manager would appropriately determine which activities to delegate and oversee, and which to perform themselves. - Perform the Enterprise Risk Assessment (ERA) process from start to finish, connecting the risk assessment to strategic and operational objectives, and providing effective challenge to ensure that risks are properly identified and managed - Own the Risk Universe (the comprehensive record of all enterprise risks across FE) and monitor and report key changes in a timely fashion - Execute the ERA from a top-down and bottom-up approach, including any intermediate updates to account for emerging risks - This includes risk identification, assessment, mitigation, and communication - This leader will determine needs for monitoring and potential refreshes of the risk assessment that may occur outside of the annual assessment cycle - The team will hold cross-functional workshops and individual meetings with all levels of the business (individual contributor to Executive Council) to achieve consensus on risk identification, assessment, and mitigation - Maintain ongoing relationships across the business to identify changes to the risk universe and/or emerging risks - Perform an ongoing external scan of top industry and emerging risks, including research of potential impacts to FirstEnergy. The results of this research will be compared to the FEs risk universe to identify and escalate any gaps that need to be addressed. This will also include working with industry research groups. - Perform Risk Reviews on prioritized risks which will ultimately be delivered to the Board of Directors by Risk Owners. These must be performed according to the annual Risk Reporting calendar to the Board. - Will ensure accurate Risk Data is entered, validated, and reviewed in the GRACE tool, FEs GRC system of record across Risk, Ethics & Compliance, and Internal Audit - Conduct Risk Advisory Services to support business units in analyzing and managing enterprise-wide risk and opportunities, at times using tools and templates for a standardized approach. This will include leading cross-functional teams to identify impacts of risks across the business and implement solutions. It is a highly collaborative role which will require the team to work closely with business units to lead to strategic solutions. - Will serve as a strategic leader and collaborate with the Risk Operational Excellence team (which manages Corporate Risks tools, templates, and process documents) on continuous improvement of the ERM program - Will collaborate with Legal on the Risk Factors included in the quarterly 10K/Q and other external disclosures - Will facilitate the Risk Liaison Network across the business and utilize the network as a source of intelligence to monitor key risks. This includes training, defined touchpoints, and feedback loops from the Risk Liaison network to inform continuous improvement of the ERM program - Will coach and train risk liaisons and others in the ERA and GRACE tool processes to ensure a quality risk universe and risk assessment - Will serve as a main point of contact to business units and interface with audiences of all levels (individual contributors through Executive Council) to facilitate a risk-aware culture and embed a risk mindset within the business - Evaluate potential Risk Advisory Services projects that are referred to the Risk Department using a prioritization methodology Qualifications for the Position include: - Bachelors degree in Finance, Business Administration, Economics, Engineering or related discipline required. Advanced degree is a plus but not required. - Minimum 7 years relevant work experience required. Relevant experience includes risk management, program management, change management and facilitation, or other strategic leadership roles. Other work experiences will be considered if they are demonstrated to be applicable to successfully performing this role. - Experience leading cross-departmental projects in deep collaboration with other business units - Experience developing or working with diverse teams and building an inclusive work environment - Project management skills, including change management - Leadership skills, including managing teams and/or complex projects - Excellent communications skills, written and verbal - Superior analytical abilities, including problem-solving, decision-making, and effective challenge - Strong understanding or ability to learn risk management processes - Strategic thinking and thought leadership with respect to risks and opportunities facing the utility industry and FirstEnergy - Highest standards of business conduct and ethical behaviors - Role models and reinforces the FE Values & Behaviors - Proficient in Microsoft Office applications Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team