Associate Director, Systems of Care – CRM – Philadelphia – Remote

10 major new medicines planned for launch over the next few years creating new career opportunities for those who want to make a direct impact on patients at scale. We are Novartis. Join us and help reimagine medicine!<br><br>Job Purpose: <br>As an important member of the Cardiovascular, Renal, & Metabolism Franchise Systems of Care team, this individual’s responsibility will include driving business impact relevant to the Novartis CRM franchise within “Systems of Care” accounts within a geographic territory. Systems of Care accounts will include IDNs, ACOs, Medical Groups, Health Networks of affiliated physicians, hospitals and/or outpatient clinics. This role involves customer-facing partnership with Systems of Care decision makers (including C/D Suite) to provide collaborative solutions and compliantly leading internal matrix teams toward a customer centric goal.<br><br>This is a remote opportunity. <br><br>Your Key Responsibilities: <br>• Establish credibility and key relationships with assigned accounts, understand customer needs, identify shared priorities, and implement solutions/resources to improve patient care in a manner consistent with Novartis policies.<br>• Develop account management strategies for Systems of Care accounts in given geographic territory.<br>• Gather insights across matrix teams within assigned accounts in a manner consistent with all Novartis policies and procedures, including those regarding appropriate medical/commercial interactions.<br>• Provide recommendations on resourcing of account team members to key internal stakeholders.<br>• Interpret business analytics to identify opportunities/actions for each account.<br>• Map key account decision-makers, account decision-making processes, identify approach to engage, and determine appropriate Novartis contact for each stakeholder.<br>• Conduct pre-launch profiling and assess market readiness in advance of new products/indications.<br>• Coordinate account-level processes with Novartis brand teams and other key functions (e.g., customer marketing, digital teams) to provide “on-the-ground” perspective and keep up with latest messages and offerings. <br><br>COVID-19:<br>While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID-19 vaccine card demonstrating proof of full vaccination for COVID-19 (or other similar evidence of vaccination) or proof of a negative COVID-19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off-site meetings. Employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com<br><br>[#video#• https://www.youtube.com/watch?v=ggbnzRY9z8w{#400,300#}#/video#]