Director, Animal Health L&D Operations

Job Description

Our Animal Health Research & Development team work tirelessly to invent solutions to improve the health and wellbeing of animals. Our state-of-the-art research facilities create an environment of innovation that enable us to create breakthrough science changing the way we approach animal health challenges.

The Director, AH L&D Operations will support the AH Global L&D Leader in the execution of the AH L&D Strategy.

In this role, the candidate will be expected to establish processes, governance and lead a team to deliver on the following:

• Execute the operational processes for the CoE including appropriate L&D metrics and KPI’s to support business reporting to measure impact on business (create/manage an L&D Dashboard)
• Ensure that L&D meets compliance and regulatory requirements particularly understanding global works councils and managing the AH Catalog in myLearning, Workday Learning and MS VIVA.
• Support the LCoE by managing a division wide L&D governance strategy, L&D Portfolio, Data and Analytics which will inform the Annual Learning Plan and Budget.
• Partner with IT to ensure alignment with IT strategic road map, partner with Finance to manage LCoE budget and forecasting needs, partner with Procurement for vendor management and partner with the global organization for alignment of enterprise-wide resources and systems.
• Remain connected with HR Ops lead to ensure we’re investing and/or utilizing the appropriate platforms and ensure we’re delivering on the user experience to track via metrics and KPI’s
• Have experience with vendor management and RFP’s
• Influence the design and execution of the Annual Learning Plan and ensuring accurate monthly forecasts and financials for the AH L&D Organization
• Must have strong project management skills
• Manage operations meetings and agenda based on business cadence
• Liaise with Global Market Operation leaders and GAHM Operations to ensure seamless coordination of priorities, projects and metrics.

The candidate will manage a team of system administrators, project managers and L&D program and data analyst.

Responsibilities:

• Manage flow of work coming into the Animal Health L&D Portfolio, working with the Learning Partners across all markets supporting the Animal Health business (Commercial, R&D and GAHM).
• Lead the annual profit planning and annual learning planning processes preparing for budget planning sessions
• Identify Portfolio Timelines running at risk to delivery and communicate via the L&D Dashboard – project updates, metrics/KPI’s and additional analytics
• Ensure accurate monthly forecasts, track and report budget EA’s and Actuals
• Partner with finance to effectively develop, manage, and monitor budgets; and analyze variances on an on-going basis
• Forecast risk with monthly reporting to LT to support/engage/mitigate risk
• Manage the system administrators to ensure appropriate reporting for commercial and GAHM audits, reports and compliance requests.
• Work with the Learning Partners to support communication across markets
• Project manage prioritized, complex work in support of AH wide initiatives
• Support the AH Learning CoE leader and CoE Team by establishing agendas for Full Team meetings, Operations meetings, including coordinating / facilitating meetings.
• Initiate and track all follow-up activities emerging from full team and Operations meetings.
• Facilitate the stage gate process to ensure efficient workflow
• Manage interim/unplanned Operational activities and requests; make appropriate recommendations for program management and dashboard accuracy.

Competencies:

• Planning: Tactical, Strategic: Advanced project planning and management experience, including the ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan
• Financial Acumen: Experience managing all aspects of a departmental budget including training tuition, program spend/POs and T&E
• Data and Analytics: Previous experience in managing global dashboards, KPIs, and L&D metrics
• L&D Policies, Standards, and Procedures: Knowledge of and ability to use industry and organization standards, procedures, and policies relevant to staff learning and development
• Decision Making and Critical Thinking: Advanced ability to use a broad range of methods, assumptions, frameworks, and perspectives when solving problems and making decisions
• Oral and Written Communications: Advanced ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and presentation abilities; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives
• Coaching: Ability to encourage, motivate, and guide individuals and teams in learning and improving effectiveness
• Leadership: Demonstrated skill in applying approaches, tools, and techniques to gain the cooperation and support of others; ability to lead by example and foster collaborative relationships
• Influencing: Advanced ability to partner, collaborate, and impact decisions within and outside the organization
• Creative Thinking: Demonstrated skill in applying tools and techniques for grasping new concepts, acquiring new ways of seeing things, and revising ways of thinking and patterns of behavior
• Interpersonal Relationships: Demonstrated skill in applying approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and collaborative relationships

Qualifications:

Education:

• Required: Bachelor’s degree
• Preferred: Master’s degree

Experience:

• Required: Minimum of 10+ years of related experience, Preferred: Experience in the areas of Operations, analytics, learning, talent, HR, or commercial business
• Preferred: Project Management certification, Lean Six Sigma or Agile/Scrum certification or Change Management certification

In accordance with Policy 82 - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

Success in this role depends on the ability to prioritize, plan (strategic and tactical), manage, execute multiple projects supporting L&D operations and collaborate across Global markets, functions and GAHM sites while leading a team of operations team members.

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

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New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID:R189081