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Sr. Product Manager - LAN Services (US Remote)

Restaurant and Food Services

Assistant Manager

No

Virtual Office NY V203 1.00, New York, United States

Overview: As the Product Manager – LAN Services you will act as the product owner for the development, management, and maintenance of Kinetic’s LAN Services product strategy. You will be responsible for market research, feature/function and platform definition, product roadmaps and lifecycle and the go to market motions for the offerings. You will be expected to be as comfortable discussing the features and functionality with the sales team and end users are you are with discussing the underlying technology and systems with engineers and developers. The Product Manager – LAN Services plans, develops, and executes effective prospecting and marketing plans to increase product penetration and ARPU and drives operational excellence to increase the margins and improve the customer experience of all LAN Service based offerings. This position leverages technology from partners, internal development, and operational partnerships along with big data and analytics exposed internally andexternally to deliver market leading service offerings. Responsibilities: - Define the customer needs and analyze the competitive environment in the LAN Services market and maintain a go to market plan for the product, pricing, placement, and promotion of the offering - Define and provide direction into the activities and priorities for development and operational teams focused on LAN Services products. - Understand the end user and market requirements in the defined space and document product user stories for the development team - Understand the technical capabilities and feature/functionality of the offering and translate for sales/customer consumption - Create and prioritize quote to cash epics and user stories, complete with success criteria and testing parameters - Perform User Acceptance Testing on the platform, features and functionality and report against the user story success criteria - Develop data driven models to drive product growth, prioritize development, and build and maintain product roadmaps - Other duties as assigned