Primary Care Sales Associate – CRM – Santa Rosa – Remote

769 million. That’s how many lives our products touch. At Novartis, being there when and how it matters most for our patients and customers allows us to live our purpose and help bring maximum impact to health outcomes. <br><br> <br><br>Furthering our commitment to transforming medicine for patients, Novartis is embarking on an ambitious and exciting journey to reinvent how we use technology, data, and customer insights to better serve our consumer’s needs and put them on a path to better health. This includes taking bold approaches that begin with a customer-centric mindset and harness the power of today’s digital and data-driven healthcare revolution to continue to improve and extend even more people’s lives. <br><br>Do you want to help people understand their disease and how to seek out the proper treatment for it? <br><br>Do you want to support patients achieve the best possible outcomes? <br><br>Do you want to deliver a leading customer experience at all touchpoints? <br><br>Do you want to be at the forefront of leveraging today’s technology advances to create tomorrow’s healthcare innovations? <br><br> <br><br>We believe the answers are found when curious, adventurous, and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to utilize the power of digital and data to individualize and maximize interactions with customers. Where you’re empowered to not fear failure when taking smart risks. And most importantly, where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges. <br><br> <br><br>Job Purpose: <br><br>The Primary Care Sales Associate is expected to learn how to build and execute business plans to meet sales goals for assigned territory. The Primary Care Sales Associate will drive territory sales performance, market share and optimal resource utilization. The Primary Care Sales Associate will also develop effective professional business relationships with customers that support delivery of business results for the CRM portfolio, and differentiate Novartis as a leader across therapeutic areas with primary care customers. The Primary Care Sales Associate will coordinate effectively, and as appropriate, with other field teams and managed markets to manage customer engagement across care settings and through transitions in patient care. <br><br> <br><br>This is a remote opportunity. <br><br> <br><br>Your Key Responsibilities: <br><br>Learn Novartis Sales Model and Product Training to be proficient at performing sales calls and makes effective use of available technologies and channels to support sales calls. <br><br>Become competent in carrying out business plans and drives achievement of sales targets for assigned territory, customers, or therapeutic area. <br><br>Develop and apply understanding of customer organizations and networks of diverse influences that affect customer decisions (e.g., peer relationships). <br><br>Performs call plans for customers, including medical experts from customer or academic communities. <br><br>Calls on the right person to deliver the right message with the right frequency. <br><br>Adapts and optimizes approach and communication styles during sales calls, while responding to customer needs. <br><br>Understands treatment pathway for all relevant therapeutic areas, including familiarity with all types of care providers and associated transitions of care. <br><br>Collaborates effectively with other customer-facing field teams (i.e., Cardiology Sales Specialists and Cardiovascular Institutional Specialists) and US Managed Market System of Care team (US MM SoC) to provide seamless customer experience across transitions of care and throughout customer organizations. <br>[#video#https://youtu.be/ggbnzRY9z8w{#400,300#}#/video#]